Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lanika Hester

Charlottesville,VA

Summary

Energetic Leasing Consultant who offers wealth of experience in conducting property tours and launching successful marketing initiatives. Clear knowledge of federal fair housing laws and local regulations. Firm but fair when dealing with tenants concerning rents due, maintenance and neighbor complaints. Accomplished Leasing Consultant with excellent abilities in customer service, telephone etiquette and issue response.

Overview

16
16
years of professional experience

Work History

Leasing Agent

Frye Properties
01.2023 - Current
  • Enhanced community visibility through strategic marketing initiatives, including online advertisements and open house events.
  • Responded to requests and scheduled appointments for property showings.
  • Worked closely with clients to facilitate appropriate inspections, and credit reports.
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.

Administrative Assistant

Linden House
05.2020 - 04.2021
  • Maintain workflow by studying methods and developing reporting procedures
  • Create and revise systems and procedures by analyzing operating practices, recordkeeping systems, and forms control
  • Resolve administrative problems by coordinating preparation of reports, and identifying solutions
  • Ensure operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories, evaluating new equipment and techniques
  • Provide information by answering questions and requests
  • Maintain supplies inventory by checking stock to determine inventory level
  • Complete operational requirements by scheduling and assigning administrative projects
  • Collaborate with all office teams to effectively achieve company goals.

Administrative Assistant

Monticello Animal Hospital
06.2015 - 10.2019
  • Provided departmental support to ensure operations were maintained in an effective manner
  • Typed correspondence, reports, and other documents
  • Coordinated repairs to office equipment
  • Received, labeled, and distributed the mail throughout the entire office
  • Answered multiline telephones, and responded to emails and inquiries.

Sales Associate

Victoria Secret
01.2015 - 02.2016
  • Served as a role model on the sales floor, actively working to achieve daily sales goals
  • Provided excellent customer service by answering questions, and resolving any issues
  • Maintained knowledge of all retail procedures to process sales transactions accurately in store
  • Supervised shop opening and closing functions, including handling change requests and safe access.

Administrative Assistant

HealthSouth
07.2008 - 10.2013
  • Provided administrative support to clinicians, supervisors, and departments by coordinating calendars, scheduling meetings and appointments
  • Typed and proofed correspondence, memoranda, reports, proposals, technical papers, manuscripts, and related materials
  • Scheduled patients for laboratory tests, medical examinations, and consultations
  • Prepared and maintained accurate and orderly patient medical records
  • Assisted patients, patients' families, referring physicians, and third-party carriers to resolve patient related issues, including explaining various types of medical insurance plans.

Education

Skills

  • Customer-Centered Service

  • Project Management

  • Relationship Building

  • Record & File Maintenance

  • Organization Management

  • Collaboration

  • Diversity & Inclusion

  • Community Engagement

Timeline

Leasing Agent

Frye Properties
01.2023 - Current

Administrative Assistant

Linden House
05.2020 - 04.2021

Administrative Assistant

Monticello Animal Hospital
06.2015 - 10.2019

Sales Associate

Victoria Secret
01.2015 - 02.2016

Administrative Assistant

HealthSouth
07.2008 - 10.2013

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Lanika Hester