Laniq Thornton
Dallas,TX
Summary
Dedicated healthcare professional with 28 years of experience in patient care, medical assisting, and healthcare administration. Expertise in insurance pre-authorizations, verifications, claims management, and medical coding, combined with a strong background in direct patient support. Adept at navigating payer requirements, reducing treatment delays, and ensuring compliance with regulatory standards.
Overview
6
6
years of professional experience
Work History
Medical Assistant / Patient Service Representative
Methodist Health System
Dallas, TX
04.2025 - Current
- Manage insurance verifications and prior authorizations for a variety of procedures, therapies, and medications.
- Provide front office services including patient intake, appointment scheduling, and EHR documentation.
- Support providers and nursing staff with clinical duties, maintaining accurate patient records and HIPAA compliance.
- Serve as a liaison between patients, providers, and insurance companies to resolve authorization issues and improve access to care.
Certified Nursing Assistant (CNA)
Methodist Rehabilitation Hospital
Dallas, TX
06.2024 - Current
- Deliver direct patient care including mobility support, assistance with ADLs, vital signs monitoring, and personal hygiene.
- Collaborate with nurses, therapists, and physicians to implement individualized rehabilitation plans.
- Document patient progress and care activities in the medical record to ensure continuity of care.
- Promote a safe, supportive, and patient-centered environment for individuals undergoing rehabilitation.
Medical Assistant
Montana State Mental Health Nursing Center
Lewistown, MT
09.2023 - 03.2024
- Assisted with behavioral health and medical care in a long-term mental health facility.
- Collected and recorded vital signs, prepared patients for provider visits, and maintained EHR documentation.
- Assisted in administering medications and monitoring patient responses.
- Collaborated with nursing, therapy, and social work teams to ensure continuity of care.
- Supported referrals, insurance verification, and pre-authorization paperwork as part of patient access services.
Health Unit Coordinator
Parkland Hospital
Dallas, Texas
11.2019 - 11.2022
- Manage insurance verifications and prior authorizations for a variety of procedures, therapies, and medications.
- Provide front office services including patient intake, appointment scheduling, and EHR documentation.
- Collected and recorded vital signs, prepared patients for provider visits, and maintained
EHR documentation. - Worked in various medical assistant, CNA, and administrative roles, providing a blend of patient care, front and back office support.
Education
Emergency Medical Technician - Emergency Medicine
Whiteline Training
Butte, MT04-2023
National Medical Assistant Certification (NCMA) - Medical Assistant
New Horizon Training Program
Dallas, TX05-2019
Associate of Science -
El Centro College
Dallas, TX05-2018
Electrocardiogram - Electrocardiogram Technician
El Centro College
Dallas, TX12-2015
Medical Coding & Billing - Medical Coding & Billing
Everest College
Dallas, TX11-2010
Certified Nursing Assistant - Nursing Assistant
Rowlett Health And Rehab Center
Dallas, TX05-2003
Skills
- Insurance Pre-Authorizations & Verifications
- Patient Scheduling & Access Coordination
- Medical Billing & Coding (ICD-10, CPT)
- Claims Management & Appeals
- Electronic Health Records (Epic, Cerner, Pinpoint, payer portals)
- Patient Advocacy & Clinical Support
- HIPAA Compliance & Documentation Accuracy
- Administrative & Front-Office Operations
Professional Highlights
- Nearly three decades of healthcare experience, including medical assisting, CNA work, and administrative support.
- Skilled in insurance navigation, pre-authorizations, and appeals, significantly reducing claim denials.
- Strong ability to bridge the gap between clinical teams and administrative functions, ensuring smooth patient access.
- Experienced in hospital, rehabilitation, and mental health settings, providing a diverse skill set for patient care and healthcare administration.
Timeline
Medical Assistant / Patient Service Representative
Methodist Health System
04.2025 - Current
Certified Nursing Assistant (CNA)
Methodist Rehabilitation Hospital
06.2024 - Current
Medical Assistant
Montana State Mental Health Nursing Center
09.2023 - 03.2024
Health Unit Coordinator
Parkland Hospital
11.2019 - 11.2022
Emergency Medical Technician - Emergency Medicine
Whiteline Training
National Medical Assistant Certification (NCMA) - Medical Assistant
New Horizon Training Program
Associate of Science -
El Centro College
Electrocardiogram - Electrocardiogram Technician
El Centro College
Medical Coding & Billing - Medical Coding & Billing
Everest College
Certified Nursing Assistant - Nursing Assistant
Rowlett Health And Rehab Center