ROSALINDA SUAREZ
Crown Point,IN
Summary
Accomplished Surgical Coordinator with extensive experience at prestigious institutions such as the University of Chicago Hospital, adept at medical billing and interpreting physician orders. Excelled in coordinating complex surgical procedures, ensuring accuracy in medical coding, and enhancing patient service through effective communication. Demonstrates unparalleled office administration skills and a commitment to patient care excellence.
Overview
26
26
years of professional experience
Work History
Patient Service Representative
The Geldner Center Plastic Surgery/Med Spa
Chicago, IL
02.2023 - 11.2024
- Scheduling of cosmetic procedure consults with physician
- Scheduling of pre-op consults prior to surgery
- Scheduling of all med spa treatments/procedures with an aesthetician
- Managed daily input of MD progress notes to patient records
- Patient registration: collecting necessary documentation and proper intake forms/consents for patient records
- Communication and Information: answering patient questions, explaining procedures, and addressing concerns
- Administrative Support: Maintaining patient records, processing payments, handling insurance when appropriate
Administrative Assistant/Surgical Coordinator, Pediatric Orthopedics
Ann & Robert H. Lurie Children’s Hospital
Chicago, IL
07.2022 - 11.2022
- Scheduled orthopedic surgery for adolescents at multiple facilities/hospitals, and or fracture clinic in coordination with surgeons
- Coordinated appropriate pre and post-operative testing per surgeon recommendations
- Spoke with families to educate on surgery preparation requirements and post-operative care process
- Contacted insurance for surgical benefits and prior authorizations
- Reviewed CPT and ICD 10 medical billing codes for accuracy
- Managed physicians surgical and personal calendars
- Credentialing and licensing: responsible for maintaining current and active status for all providers as required by all facilities and pharmacies
Surgical Coordinator
Northwestern Memorial Hospital
Chicago, IL
05.2022 - 07.2022
- Scheduled pain management surgical procedures in coordination with anesthesiologists
- Coordinated pre and post-operative testing: bloodwork, MRI, EKG, and or Ultrasounds as recommended
- Obtained medical clearance for high risk patients as needed per anesthesiologist recommendations
- Contacted insurance for surgical benefits and prior authorizations
- Reviewed CPT and ICD 10 codes for medical billing accuracy
- Managed anesthesiologists surgical calendars
Surgical Coordinator
University of Chicago Hospital
Chicago, IL
06.2016 - 07.2021
- Scheduled multi- specialty surgical procedures for patients
- Coordinated pre and post-operative testing, such as bloodwork, MRI, EKG, Ultrasounds, and anesthesia consults
- Educated patients on surgery preparation requirements and post-operative care process
- Contacted insurance for surgical benefits and prior authorizations
- Medical Billing and Coding
- Reviewed CPT and ICD 10 codes for billing accuracy
- Managed physician calendars for surgical procedures
Surgical Coordinator
Obstetric and Gynecologic Specialists of Northwestern
Chicago, IL
02.1999 - 06.2016
- Customer Service in obstetrics and gynecology
- Scheduled gynecological surgical procedures as well as inductions and cesarean sections
- Obtained insurance benefits and prior authorizations
- Medical billing and coding
Education
WEST SIDE HIGH SCHOOL
Gary, IN06-1992
Skills
- EPIC
- Nextech
- MS Office
- Excel
- Procedure scheduling
- Calendar management
- Surgical care
- Patient coordination
- Office administration
- Pre-operative review
- Insurance verifications/pre-authorizations
- Medical Billing and Coding
Timeline
Patient Service Representative
The Geldner Center Plastic Surgery/Med Spa
02.2023 - 11.2024
Administrative Assistant/Surgical Coordinator, Pediatric Orthopedics
Ann & Robert H. Lurie Children’s Hospital
07.2022 - 11.2022
Surgical Coordinator
Northwestern Memorial Hospital
05.2022 - 07.2022
Surgical Coordinator
University of Chicago Hospital
06.2016 - 07.2021
Surgical Coordinator
Obstetric and Gynecologic Specialists of Northwestern
02.1999 - 06.2016
WEST SIDE HIGH SCHOOL