Coaching
LANISHA FLYNN
New York,NY
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse ranges and fast pace settings. Innovative professional with expertise in promoting academic, career and social development programs. Possesses excellent communication, problem-solving and organizational skills. Trusted advisor goes extra mile to help individuals succeed.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Spiritual Advisor/Fitness Guru
SIP OF ENLIGHTENMENT LLC
02.2020 - Current
- Enlightenment on the spiritual path
- Helping others heal from past pain and life altering experiences
- While guiding to the true heart desires
- Goal-oriented mindfulness "health is wealth" mindset.
- Promoting the well-being of physical health as well as spiritual health by using various exercising methods : Pilates, Yoga, ballet, Zumba, Tai Chi and Choreographed Aerobics
- The focus is to maintain spirit as well as physical being
- Coaching on the progress of healing internally as well as externally
- Motivative coaching done remotely.
- Increase the revenue of spiritual healing by 85%
Server/Restaurant Manager
Waffle House
10.2021 - 03.2023
- Increase the traffic of customer per day by 50%
- Successfully managed budgets and allocated resources to maximize productivity and profitability
- Answered customer questions and provided immediate assistance to deliver exemplary service
- Identified conflicts among employees and used interpersonal communication to find effective solutions
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Lead Bartender/Server
Red Lobster
02.2019 - 02.2020
- Upsell menu items to customers, driving up per sale revenues and maximizing profits by 35%
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty
- Upheld strict regulations for safe alcohol service and food safety
- Mixed unique and interesting cocktails for customers, including bar specials
- Performed opening and closing duties, printing sales reports, setting up for incoming shifts, preparing cash drawers, and taking inventory
- Build relationships with vendors to manage orders and negotiate costs
- Tracked bar stock levels and promptly replenished low materials to prevent shortages
- Explained daily specials and beverage promotions to exceed daily sales goals.
Wine Consultant
Flow Wine Group
04.2018 - 02.2020
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers
- Monitored conditions of the wine cellar, keeping all bottles stored at appropriate temperature
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
- Increase sales by 10%
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request
- Managed efficient cash register operations
- Stocked merchandise, clearly labeling items, and arranging according to size or color
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Banquet Server
Top Job Staffing
03.2017 - 02.2019
- Handled food and beverage orders for up to 200 guests, delivering prompt and friendly service
- Supervised set up of banquet food stations and coordinated service to multiple dining areas
- Increased sales significantly by upselling higher-end products to customers
- Responded to guest inquiries and requests promptly and courteously
- Arranged food, utensils and condiments on trays to serve meals with necessary items
- Adhered to all health and safety regulations while serving food and beverages
- Innovative dynamic outlook on the possibilities for constant empowerment of the fast pace way of life.
Banquet/Event Server
Black Tie
03.2017 - 01.2018
- Reputation increased by 75% return contracting clients.
- Responded to guest inquiries and requests promptly and courteously
- Arranged food, utensils and condiments on trays to serve meals with necessary items
- Adhered to all health and safety regulations while serving food and beverages.
Education
Advanced Diploma in Medical Billing And Coding -
Everest College
Hampton, VA04.2006
High School Diploma -
Woodside High School
Newport News, VA06.2001
Skills
- Restaurant management
- Supervising experience
- Training and mentoring
- Presentations and public speaking
- Time management
- Restaurant Experience
- Relationship Building
- Strategic Planning
Certification
Driver's License
City
NY
Zip
11233
Relocation
- Brooklyn, NY
- True
Street
Brooklyn
Timeline
Server/Restaurant Manager
Waffle House
10.2021 - 03.2023
Spiritual Advisor/Fitness Guru
SIP OF ENLIGHTENMENT LLC
02.2020 - Current
Lead Bartender/Server
Red Lobster
02.2019 - 02.2020
Wine Consultant
Flow Wine Group
04.2018 - 02.2020
Banquet Server
Top Job Staffing
03.2017 - 02.2019
Banquet/Event Server
Black Tie
03.2017 - 01.2018
Advanced Diploma in Medical Billing And Coding -
Everest College
High School Diploma -
Woodside High School
Driver's License
Interests
Counseling
Fitness
Mixology
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Resolved product issue through consumer testing.
Quote
Judge a man by his questions rather than his answers.
Voltaire
Languages
Spanish
Intermediate (B1)
Work Preference
Work Type
Full TimePart TimeImportant To Me
Flexible work hoursHealthcare benefitsCompany CultureWork-life balanceStock Options / Equity / Profit SharingSoftware
Microsoft
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