LaNissa Starks
Omaha,Ne
Summary
As management professional, highly skilled in overseeing daily operations and ensuring seamless shift transitions. Possesses strong focus on team collaboration and achieving results, reliably adapting to changing needs. Key strengths include conflict resolution and staff training, valued for reliability and flexibility.
Overview
6
6
years of professional experience
Work History
Shift Supervisor
Insomnia Cookies
06.2024 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Helped store management meet standards of service and quality in daily operations.
Cashier Trainer
Don and Millies
10.2023 - 07.2024
- Corrected problems with team members using training and disciplinary actions
- Operated POS systems to process payments, verify pricing and monitor stock levels
- Conducted performance evaluations for cashier staff based on job performance metrics
Order Fulfillment Associate
Oriental Trading
02.2023 - 08.2023
- Reported product discrepancies and quality issues to management
- Retained clean, neat aisles and removed debris from public areas
- Processed customer orders promptly with correct items, quantities and destinations
Package Handler
Amazon
01.2022 - 01.2023
- Handled over 10+ packages per hour, consistently exceeding quotas
- Maintained team productivity with well-organized storage, staging and shipment areas
- Moved packages of various sizes with pallet jacks
Order Picker
Dr Pepper
03.2021 - 01.2022
- Built and stacked secure pallets of consumable and non-consumable goods
- Processed 15+ orders per hour with accuracy
- Picked, packed and loaded orders based on information from pick tickets
- Kept warehouse areas clean, tidy and safe to work in
Stocker
Walmart
11.2020 - 02.2021
- Worked closely with team members to process shipments and unload incoming trucks
- Organized new inventory for easy storage or direct stocking
- Confirmed stock labels were visible and readable
- Kept shelves well-stocked with current merchandise for customers' convenience
- Provided excellent customer service by answering questions and providing product insights
Cashier
McDonald's
10.2020 - 01.2021
- Engaged customers in pleasant conversation while completing cash register transactions
- Kept clean, organized and well-stocked checkout areas
- Balanced cash drawer at beginning and end of each shift
- Maintained neat drawer with correct amount of change to meet customer needs
- Kept customers happy by quickly processing payments and bagging purchases
waitress
SMITTY's garage
08.2019 - 12.2020
- Set and bussed tables while maintaining sanitation standards
- Assisted kitchen staff with garnishing and plating tasks
- Checked with guests upon delivery of food items to promote patron satisfaction
- Handled guest needs with upbeat attitude and attention to detail
- Served dishes with clear and concise descriptions
Shift Supervisor
Burger King
11.2018 - 08.2019
- Approached and solved problems with initiative and sound judgment
- Informed customers of promotions and special offers to increase sales
- Addressed customer questions and complaints with professionalism
- Kept customers happy by quickly processing payments and bagging purchases
Education
High School Diploma -
Omaha Northwest High School
Omaha, Ne05.2020
Skills
- Punctual
- Problem Solver
- Cash handling
- Team Player
- Quick Learner
- Upselling Strategies
- Restocking Shelves
- Customer Service Excellence
- Staff management
Middle Initial
L
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Shift Supervisor
Insomnia Cookies
06.2024 - Current
Cashier Trainer
Don and Millies
10.2023 - 07.2024
Order Fulfillment Associate
Oriental Trading
02.2023 - 08.2023
Package Handler
Amazon
01.2022 - 01.2023
Order Picker
Dr Pepper
03.2021 - 01.2022
Stocker
Walmart
11.2020 - 02.2021
Cashier
McDonald's
10.2020 - 01.2021
waitress
SMITTY's garage
08.2019 - 12.2020
Shift Supervisor
Burger King
11.2018 - 08.2019
High School Diploma -
Omaha Northwest High School
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