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Knowledgeable ESL teacher with strong background in teaching English as second language. Developed comprehensive lesson plans and facilitated engaging classroom activities, fostering significant improvements in student language proficiency. Demonstrated effective classroom management and personalized instruction techniques. Experience teaching ESL at elementary and middle school grade levels for students from several different cultural backgrounds. Skilled ESL Instructor versed in using effective and efficient methods of teaching while focusing on individual student needs. Track record of fostering supportive and inclusive classroom environment that promotes language development. Experienced with creating immersive and interactive ESL lesson plans tailored to diverse learning needs.




Experienced Customer service representative offering 25 years of experience dedicated to boosting customer service excellence with detail-oriented approach and dedicated follow-through. Assess current systems with critical eye to develop efficiency-boosting enhancements. Well-organized and highly analytical problem solver. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Compassionate and detail-oriented psychology graduate with experience in customer service, active listening, and conflict resolution. Adept at crisis intervention, problem-solving, and fostering positive outcomes. Passionate about supporting individuals in distress through empathy, patience, and clear communication. Seeking to leverage my skills in a Crisis Counselor role to provide emotional support and connect individuals to vital resources.

Emotionally intelligent customer service professional with extensive experience across various sectors, recognized for consistently maintaining high service standards. Proven leadership skills and a strong background in Customer Service and Hospitality, complemented by exceptional communication abilities that foster positive relationships with clients and teams. Dedicated team player with a positive attitude, motivated to enhance customer satisfaction and drive business success.

LANITA HARPER

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Customer Service Ambassador

Exit Booth Agent

Administrative Assistant

Operator

Residential Aide

Cosmetology

Diploma -

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