LaNita Harris
Summary
Dedicated professional with a proven track record at Five Star Ford, excelling in customer service and clerical support. Expert in work prioritization and fostering team collaboration, significantly enhancing operational efficiency. Skilled in relationship building, consistently delivering courteous and professional service, contributing to a positive and productive work environment.
Overview
16
16
years of professional experience
Work History
Service Receptionist
Five Star Ford
Lewisville, TX
10.2021 - 03.2024
- Greeting customers.
- Answering phones in a friendly and professional matter.
- Scheduling and cancelling appointments.
- Taking messages for Service Advisors not available.
- Shuttle driving customers to work or home.
- Light accounting and other clerical duties.
Package Handler
UPS
Fort Worth, TX
10.2020 - 09.2021
- Followed safety regulations to maintain safe work environment.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and compliance to safety protocols.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Restaurant Server
Golden Corral Buffet And Grill
Irving, TX
05.2008 - 03.2020
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Bussed and reset tables to keep dining room and work areas clean.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintaining clean salad, hot and dessert bar areas according to city compliance.
- Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
Education
High School Diploma -
Trinity High School
Euless, TX05.1999
Skills
- Work Prioritization
- Courteous and Professional
- Team Collaboration
- Data inputting
- Scheduling appointments
- Clerical Support
- Customer Service
- Relationship Building
Timeline
Service Receptionist
Five Star Ford
10.2021 - 03.2024
Package Handler
UPS
10.2020 - 09.2021
Restaurant Server
Golden Corral Buffet And Grill
05.2008 - 03.2020
High School Diploma -
Trinity High School