LANITA PFEFFER
Independent Adjuster
Perdido,AL
Summary
I desire to become employed with a company that will allow me the opportunity for growth and advancement. I'm a organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
3
3
years of post-secondary education
Work History
Desk Claim Adjuster
State Farm Insurance
Mobile , AL
04.2023 - Current
- Perform Quality First Contact on New Claims
- Set up auto rentals, tow, inspection, assisted insured to final repair shops and manage repair times.
- Used State Farm guidelines and state requirements to comply with state and federal laws.
- Evaluate supplement requests for accuracy and appropriateness, issued payments when needed.
- Worked auto claims processing from origination to completion.
- State Farm certified in Property and Auto Claims Adjusting.
Rural Mail Carrier
United States Post Office
Mobile, AL
10.2021 - 04.2023
- Sorted and cased mail for rural route, delivered mail and packages for rural customers in delivery order.
- Delivered and collected mail along a prescribed rural route to designated address.
- Delivered certified, insured and other accountable mail to residential and commercial addresses.
- Provided change of address cards and other postal forms when requested.
- Provided customer service to many customers daily.
Sales Manager
John Boy's Flooring And Remodeling
Bay Minette , AL
01.2000 - 10.2021
- Measure home/building materials related to insurance claims and new construction residential/ commercial.
- Read blue prints for take off on new construction projects.
- Show/Design customers projects.
- Completed in home consultation for insurance claims and sales of remodeling.
- Directed the staffing and daily operations of team.
- Coordinated customer service efforts.
- Completed insurance estimates for damaged homes.
- Communicated with insurance companies, contractors and financial institutions.
Appraiser Assistant
Dewayne Carroll Appraisal
Brewton , AL
10.2016 - 11.2018
- Documented condition and special features to provide accurate estimations.
- Produced reports with detailed valuations.
- Price Verification
- Determine policy coverage.
- Obtain and review photos of all damage and areas of non-damage when applicable.
- Communication with mediator, insurance adjuster and customers.
Education
Associate Of Applied Science - Computer And Information Sciences
Jefferson Davis Community College
Brewton, AL 08.2000 - 05.2002
Pharmacy - Pharmacy Technician
Capps College
Mobile, AL 08.1997 - 05.1999
Skills
Insurance policy coverage knowledge
undefinedLicensed
Home State: AL
AK, GA, ID, IN, KY, LA, MI, MN, MS, NM, NC, OK, SC, TX, WV, FL.
Timeline
Desk Claim Adjuster
State Farm Insurance
04.2023 - Current
Rural Mail Carrier
United States Post Office
10.2021 - 04.2023
Appraiser Assistant
Dewayne Carroll Appraisal
10.2016 - 11.2018
Associate Of Applied Science - Computer And Information Sciences
Jefferson Davis Community College
08.2000 - 05.2002
Sales Manager
John Boy's Flooring And Remodeling
01.2000 - 10.2021
Pharmacy - Pharmacy Technician
Capps College
08.1997 - 05.1999
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