Laniyah Ware
Bronx,NY
Summary
Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills. Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work History
Brand Ambassador
American Eagle Outfitters, Inc
03.2024 - Current
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
Box Office Ticket Seller
SUNY Brockport
09.2023 - 12.2023
- Scanned patrons' tickets, reported invalid tickets to supervisor and assisted patrons to assigned seats.
- Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
- Secured theater at end of each shift to prevent theft of theater items.
- Worked with other staff members for smooth theater operations.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Cashier
D'agostino
11.2021 - 08.2023
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Processed refunds and exchanges in accordance with company policy.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Worked with floor team and managers to meet wide range of customer needs.
Education
Bachelor of Science - Social Work
Lehman College of The City University of New York
The Bronx, NY 08.2023 - Current
High School Diploma -
Urban Assembly School For Emergency Management
09.2019 - 06.2023
Skills
Customer assistance
Drawer management
Money handling
Written and verbal communication
Timeline
Brand Ambassador
American Eagle Outfitters, Inc
03.2024 - Current
Box Office Ticket Seller
SUNY Brockport
09.2023 - 12.2023
Bachelor of Science - Social Work
Lehman College of The City University of New York
08.2023 - Current
Cashier
D'agostino
11.2021 - 08.2023
High School Diploma -
Urban Assembly School For Emergency Management
09.2019 - 06.2023