Lannon K. Craig

Memphis,Tennessee

Summary

Sales and marketing professional skilled in communication and collaboration. I thrive in team environments, leveraging problem-solving abilities. Dedicated to achieving project success.

Overview

years of professional experience

Work History

Commercial Lines Account Manager

Clay & Land Insurance Inc.

Memphis, TN

01.2024 - Current

Managed client accounts and addressed request ensuring timely resolution of issues.
Collaborated with underwriters to secure competitive coverage options for clients.
Analyzed policy renewals and provided recommendations for adjustments to meet the clients needs.
Developed strong client relationships through regular communication and personalized support.
Assisted in preparing insurance proposals and presentations for potential clients.
Maintained accurate records of policy changes and claims.
Maintained up-to-date knowledge of industry regulations, staying ahead of potential impacts on client policies.
Negotiated competitive insurance rates with carriers, maximizing value for clients.

Insurance Producer/ Team Member

Forrest Wilbanks State Farm

Memphis, Tennessee

08.2023 - 01.2024

Strategically reached out to potential new clients and effectively marketed auto and fire policies while providing excellent customer service.
Visited apartment complexes across the midsouth to advertise my agency to property managers to recommend my agency to new tenants in need of renters policies.
Handled service calls with utmost professionalism, providing excellent assistance to customers for all things involving their policies.
Utilized CRM program to strategically keep team and myself on task and updated on to do lists and follow up/sales strategies.
Took it a step further by personally keeping a book of business in Microsoft Excel updating daily to organize my personal work environment.
Created marketing strategy by growing my network on LinkedIn and Facebook groups by utilizing these platforms to create leads and grow my book of business.

Secondary Operator

Grace Medical

Bartlett, Tennessee

12.2022 - 08.2023

Trim and debur ear, nose, and throat implants to create perfect products for patients.
Track product quality and damaged products and relay information to quality control.
Track personal numbers by day such as quantity completed, rejected, and damaged and relay information to higher ups.

Education

Bachelor of Finance - undefined

The University of Memphis

Memphis, Tennessee

05.2023

High school diploma - undefined

Brighton High School

Brighton, Tennessee

05.2018

Skills

Designations: The Hartford CLCS (Commercial Lines Coverage Specialist) School
Certifications: Excel Certified, Proficient in all other forms of Microsoft Office

Licensing: Property and Casualty Insurance license in Tennessee and Mississippi
Interests: I am into anything sales, marketing, communication, and collaboration I like being part of a team and I am very competitive I want to bring my competitiveness into a new role I also love sports specifically golf and any type of hunting I really like to be outside at all times

LEADERSHIP EXPERIENCE & ACTIVITIES

Sigma Phi Epsilon
Vice President of Recruitment
Responsible for recruiting new members and organizing recruitment events.
Reached out to incoming freshmen and marketed the greek experience and successfully persuaded them to join the fraternity.
Communicated to the fraternity recruiting objectives and strategically assigned tasks to benefit the fraternity.
Collaborated with other members to market the fraternity and strategically set up philanthropy and fundraising.

Timeline