Lanre Sanni
Orland Park,IL
Overview
6
6
years of professional experience
Work History
It-support-technician
Gemini Tech Consultant
Upper Marlboro, MD
02.2019 - Current
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
- Explained security measures in simple terminology to help users understand malware and phishing threats.
Electronic Medical Record Consultant
Medasource
Indianapolis, IN
04.2017 - 01.2019
- Communicated effectively with staff, patients and insurance companies by email and telephone.
- Posted billings to medical insurance providers.
- Used correct diagnosis-related groups based on patient encounter details.
- Utilized [Software] to manage and confirm patient data, such as insurance, demographic and medical history information.
Education
Associate of Science -
Itt Technical Institute
Illinois City, IL04.2009
Skills
- Cisco Switching
- Field Support
- Customer Satisfaction
- Microsoft office
Timeline
It-support-technician
Gemini Tech Consultant
02.2019 - Current
Electronic Medical Record Consultant
Medasource
04.2017 - 01.2019
Associate of Science -
Itt Technical Institute