Hi, I’m
LANSENY COULIBALY
Information Technology
Bronx,NY
Summary
Accomplished Lead Store Consultant at FedEx Office, adept in providing professional solutions and exceptional customer service. Skilled in consultative sales, proficient in technology for managing inquiries, and experienced in overseeing store operations. Demonstrated ability to promptly resolve issues, enhancing customer satisfaction and operational efficiency. Proven track record in improving store management and customer engagement.
Overview
5
years of professional experience
1
Certification
Work History
FedEx Office
Lead Store Consultant
02.2023 - Current
Job overview
- I provide prompt, professional solutions for clients, using consultative sales techniques to understand their printing needs and recommend relevant products and services with technology.
- Trusted Team Members entrusted with of opening and closing stores
- Oversee the management of store treasuries and execute the deposit of funds into a bank.
- Shipping various items & creating labels with the knowledge of finding the right box to Pack and Ship for customers.
- Troubleshooting and Using different printers/machines to provide customers with a quality product
Marshalls Chelsea
MERCHANDISE ASSOCIATE
02.2022 - 01.2023
Job overview
- Marshall's sales associate jobs involve various customer service and merchandising duties.
- Arranged items on store racks and shelves, ensuring accurate pricing, helping shoppers locate merchandise, cleaned the store, and handle customer inquiries regarding Marshalls goods and services
- Monitoring fitting room areas and assisting cashiers during busy shopping hours.
- Process merchandise returns and exchange
New York City College of Technology
MATHEMATICS DEPARTMENT ASSISTANT
09.2019 - 12.2019
Job overview
- Served as a clerical assistant in the Mathematics and Science Departments
- Answered calls from students and faculty members providing answers to general information questions
- Organized files and folders for professors such as tests and applications and checked mistakes before filing
- Communicated with other departments, helping students get connected with the relevant person
Education
East Bronx Academy For The FutureBronx, NY
High School Diploma
05.2001
Skills
Exceptional customer service
Certification
Information Technologie
Timeline
Information Technologie
06-2024
Lead Store Consultant
FedEx Office
02.2023 - Current
MERCHANDISE ASSOCIATE
Marshalls Chelsea
02.2022 - 01.2023
MATHEMATICS DEPARTMENT ASSISTANT
New York City College of Technology
09.2019 - 12.2019
East Bronx Academy For The Future
High School Diploma
05.2001