LanShay Huff
Columbus,OH
Summary
Highly-motivated and experienced service professional with a desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Waitress/Server Assistant
Houlihan's Restaurant & Bar
Upper Arlington, OH
03.2024 - Current
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Enforced safety guidelines for employees and patrons of the restaurant.
- Communicated daily specials to customers.
- Greeted guests with friendliness and professionalism.
- Supported serving staff in delivering accurate and well-presented food orders.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Resolved guest complaints to maintain complete customer satisfaction.
- Demonstrated effective multitasking abilities in a high-pressure environment.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Waitress/Server Assistant
Renaissance Hotel
Westerville, OH
09.2023 - 01.2024
- Communicated daily specials to customers.
- Served alcoholic beverages responsibly in accordance with state laws.
- Organized take-out orders efficiently according to customer requests.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Answered questions about menu items, ingredients, and pricing.
- Checked back with customers throughout meal service to ensure satisfaction.
- Developed positive relationships with regular customers through friendly conversation.
Order Fulfillment Specialist
Sam's Club Distribution Center
Groveport, Ohio
10.2022 - 05.2023
- Monitored inventory levels to ensure timely fulfillment of customer orders.
- Processed incoming orders accurately and efficiently.
- Verified accuracy of shipping information prior to processing orders.
- Managed returns and exchanges according to company policy.
- Organized warehouse items for easy retrieval during order fulfillment process.
- Tracked shipments using logistics software systems.
- Ensured compliance with safety regulations while handling goods in the warehouse.
- Conducted audits of completed orders to verify accuracy before shipment.
Education
Esthetician Certification - Cosmetology Education
Mason Anthony School of Cosmetology, Arts, & Sci
Westerville04-2024
High School Diploma -
Westerville South High School
Westerville, OH05-2017
Skills
- Food inspection
- Guest Relations Management
- Food safety understanding
- Order Management
- Customer Service
- Service prioritization
- Positive and professional
- Ordering Procedures
- Complex Problem-Solving
- Quality Control
- Special Event Coordination
References
References available upon request.
Timeline
Waitress/Server Assistant
Houlihan's Restaurant & Bar
03.2024 - Current
Waitress/Server Assistant
Renaissance Hotel
09.2023 - 01.2024
Order Fulfillment Specialist
Sam's Club Distribution Center
10.2022 - 05.2023
Esthetician Certification - Cosmetology Education
Mason Anthony School of Cosmetology, Arts, & Sci
High School Diploma -
Westerville South High School
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