Lantrice Davis
Detroit,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative
ImageNow
Detroit, MI
09.2022 - 12.2024
- Developed positive relationships with customers through friendly interactions.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Answered customer inquiries via phone, email, and chat.
- Provided accurate information about products and services to customers.
Customer Service Representative
detroitatwork
Detroit, MI
04.2024 - 10.2024
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Developed positive relationships with customers through friendly interactions.
- Identified opportunities for upselling additional products or services based on customer needs.
- Followed up on sales leads through outbound calling.
Canvasser
FieldWorks Events & Marketing
Detroit, MI
01.2022 - 09.2022
- Gathered data from constituents regarding their opinions of the candidate.
- Explained voting procedures to prospective voters, including registration requirements and absentee ballots.
- Educated potential supporters on the candidate's platform and policies.
- Identified target areas for canvassing efforts based on demographic information.
- Walked many miles daily to obtain signatures and register voters.
- Obtained signatures and personal information for electoral parties and businesses.
Education
GED -
Flint Genesee Job Corps
2400 N Saginaw Skills
- Data Entry
- Paperwork Processing
- Data Collection
- Inbound and Outbound Calling
- Account updating
- Problem-solving abilities
- Follow-up skills
- Staff Training
- Call triaging
Certification
customer service representative
Timeline
Customer Service Representative
detroitatwork
04.2024 - 10.2024
Customer Service Representative
ImageNow
09.2022 - 12.2024
Canvasser
FieldWorks Events & Marketing
01.2022 - 09.2022
GED -
Flint Genesee Job Corps
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