Lanya Jones

• Developed comprehensive project plans, outlining objectives, timelines, and deliverables to keep teams focused on goals.
• Identified potential risks early in planning stages, enabling proactive mitigation strategies to be put into place.
• Cultivated strong working relationships with stakeholders, fostering partnerships that supported project success.
• Monitored ongoing project performance closely, making adjustments as needed to ensure timely completion of milestones.

Troubleshooting technical problems, diagnosing, analyzing and/or repairing products

• perform tasks associated with improving customer's inventory management

•implement projects in a way that creates a superior customer experience, starting with initial introductions through project completion

•Adhere and support to committed deadlines and outcomes

•

Communicate with hospital personnel

•

Present and communicate project status updates to higher-level WaveMarkTM personnel

•

Navigate various hospital settings and regularly communicate with internal and external stakeholders to ensure all onsite activities are on track

•

Independently execute implementation project tasks, as assigned

•

Manage internal expectations to ensure that all stakeholders are aligned

•

Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks

•

Works on projects of moderate scope and complexity

•

Identifies possible solutions to a variety of technical problems and takes actions to resolve

• Conducts reviews of GMP documentation associated with materials control (material specifications, receipt inspection forms, inventory records, item request form)
• Assessing the Materials Control operation on a continuing basis and providing recommendations for improvement is encouraged
• Generation of GMP documentation (SOPs, etc.) is expected
• Will participate in the receipt of all GMP materials – rectify discrepancies, matching vendors’ documentation against Catalent requirements (GMP and accounting)
• Will distribute materials for GMP operations following approved procedures
• This includes assisting in the reconciliation of all GMP materials after client campaigns
• Compile and maintain inventory records
• Takes receipt and inventory control of Catalent generated material (cell banks, bulk protein, etc.)
• Assists with performing internal audits
• Participate in regulatory (FDA, EMEA) and client audits/inspections of Catalent and the facility.

• Receive and triage referrals from physicians
• Consult with and write protocols for decision-making based on provider recommendations
• Coordinate outpatient EDX/VNG/EEG scheduling, in one appointment if symptoms meet criteria
• As indicated by referring physician (surgeon or primary physician), perform a preliminary assessment of demographic and health status
• Obtain referrals as needed from PCP offices
• Act as a liaison for patient in interfacing with hospital/clinical services
• Assess patient’s understanding of their diagnosis and therapeutic options, intervene with teaching, handouts, and or make referrals as necessary
• Assess patient satisfaction with program framework, processes and outcomes
• Collaborates with physicians and ancillary services regarding coordination of treatments and procedures to facilitate timely and cost-effective care
• Update insurance/billing information in clinical system.

• Provided organizational and administrative support to BD District Service Managers (DSM) and Service Directors
• Engaged in this hands-on role that also included complex administrative/clerical responsibilities
• This highly-visible position serves as the primary administrative liaison for the Technical Service organization
• The Tech Service Coordinator was responsible for confidential and time sensitive material, worked independently under strict deadlines, and managed competing priorities, multiple tasks efficiently.

• Responsible for providing all of a hotel’s guests with an accommodating experience by coordinating amenities and responding to customer needs
• Duties included basic clerical work, greeting people as they enter the lobby, fielding calls from guests, verifying invoices and billing guests for their stay and services used, helping visitors check into their rooms, and handling/resolving guest complaints.