Dynamic Property Manager with 20 plus years of experience. Building lasting relationships start at the first point of contact. I maintain professionalism at all times, ensuring high standards and engaging with the tenants is how I excel in unparalleled Customer experience. Committed to fostering community and enhancing operational efficiency.
Overview
26
26
years of professional experience
Work History
Property Manager
Lake Ray Hubbard RV Resort
Wylie, TX
09.2024 - Current
Maintained positive relationships, ensuring clear communication and prompt resolution of any disputes.
Followed up on delinquent tenants and coordinated collection procedures.
Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Introduced prospective tenants to types of units available and performed tours of premises.
Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
Developed comprehensive preventative maintenance programs to prolong the lifespan of building systems and reduce costly emergency repairs.
Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
Developed comprehensive emergency response plan, improving preparedness for unexpected events.
Communicated effectively with owners, residents, and on-site associates.
Implemented and enforced policies and procedures to maintain properties to highest standards.
Property Manager/District Trainer
Public Storage
Mesquite, TX
03.2006 - 10.2015
Oversaw operations and management of a 1500-unit storage facility, ensuring optimal occupancy rates and customer satisfaction.
Coordinated truck rentals, sales, and marketing initiatives, effectively driving business growth and enhancing service offerings.
Conducted thorough property ground checks, cleanouts, and lock cuts, maintaining facility standards and ensuring security compliance.
Prepared detailed auction files and facilitated smooth auction processes in collaboration with the auctioneer.
Completed comprehensive end-of-month reports, providing key insights and recommendations for operational improvements.
Trained and mentored new employees, fostering a culture of excellence and ensuring adherence to company standards and policies.
Property Manager
The Storage Place
Mesquite, TX
06.1999 - 03.2006
Managed operations of a 380-unit facility with postal services, ensuring seamless day-to-day functions and exceptional tenant satisfaction.
Successfully pre-leased units before the facility opened, executing strategic marketing initiatives to prepare the community for the grand opening.
Rented P.O. boxes and handled package management for customers, efficiently coordinating pick-ups for DHL and FedEx.
Developed and implemented effective marketing strategies, increasing facility visibility and attracting new tenants.
Maintained accurate records and reports, providing insights and recommendations for operational improvements.
Coordinated with maintenance and security teams to ensure a safe and well-maintained facility.
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