Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Laphasrada Yagher

Fort Walton Beach,FL

Summary

Professional and enthusiastic Waitress with several years

of experience serving food in busy dining establishments.

Committed to adhering to health and safety standards, while

serving as a helpful and positive team member. Bringing forth

a motivated attitude and the ability to multitask and work well under pressure.

Overview

8
8
years of professional experience

Work History

Waitress

Aja 30A
01.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Followed health safety guidelines when preparing and serving food products.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Waitress

Fish Out Of Water
03.2022 - 10.2023
  • Served as a dedicated and enthusiastic Waitress 5-6 days per week.
  • Strong time management skills to handle multiple tasks simultaneously.
  • Excellent communication and interpersonal skills to interact with customers and staff members.
  • Able to prepare and conduct large party reservations.
  • Understanding of food service regulations and health codes.
  • Remained professional and polite under all circumstances.
  • Worked as a team member to achieve the highest level of customer service.
  • Worked in accordance with all health and safety standards to promote wellness and the most enjoyable dining experiences possible.
  • Helped to train new employees when needed.
  • Familiarity with POS (Point of Sale) systems.

Waitress

Old Florida Fish House
05.2019 - 03.2022
  • Served as a dedicated and enthusiastic Waitress 5-6 nights per week.
  • Provide excellent customer service to all guests.
  • Know the menu inside and out, and be able to talk about each course.
  • Deliver orders to tables in a timely manner.
  • Collaborate with kitchen staff to ensure timely and accurate order preparation.
  • Handle cash transactions and operate the cash register.
  • Maintain cleanliness and organization of the dining area.
  • Familiarity with POS (Point of Sale) systems.
  • Handled a high volume of customers regularly

Waitress

Okinawa Hibachi & Sushi
02.2018 - 11.2019
  • Strong hospitality and guest relations skills
  • Ability to work in a fast-paced environment while maintaining a positive attitude
  • Excellent communication skills to effectively interact with customers and team members
  • Basic math skills for handling cash transactions and calculating bills
  • Ability to multitask and prioritize tasks efficiently
  • Knowledge of food safety regulations and practices.

Waitress

Pho Nguyên Vietnamese Noodle
01.2018 - 04.2019
  • A friendly, enthusiastic attitude.
  • Promote a fun and positive family-style work environment.
  • The ability to deliver a great guest experience.
  • A team player who can jump in where needed.
  • Strong communication skills with the ability to resolve conflict
  • Experience working in a hands-on, fast paced, high volume environment.
  • The ability to multitask.
  • Experience in cashier duties.

Waitress

VKI Japanese Steakhouse & Sushi Bar
04.2016 - 11.2017
  • Strong hospitality and guest relations skills.
  • Ability to work in a fast-paced environment while maintaining a positive attitude.
  • Excellent communication skills to effectively interact with customers and team members.
  • Basic math skills for handling cash transactions and calculating bills.
  • Ability to multitask and prioritize tasks efficiently.
  • Knowledge of food safety regulations and practices.

Education

Associate of Arts -

Northwest Florida State College
Niceville, FL
05.2019

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Team Collaboration
  • Cash Handling
  • Upselling techniques
  • Reliable and Responsible
  • Team Player

Languages

Thai
Native or Bilingual

Timeline

Waitress

Aja 30A
01.2024 - Current

Waitress

Fish Out Of Water
03.2022 - 10.2023

Waitress

Old Florida Fish House
05.2019 - 03.2022

Waitress

Okinawa Hibachi & Sushi
02.2018 - 11.2019

Waitress

Pho Nguyên Vietnamese Noodle
01.2018 - 04.2019

Waitress

VKI Japanese Steakhouse & Sushi Bar
04.2016 - 11.2017

Associate of Arts -

Northwest Florida State College

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Laphasrada Yagher