LAPORCHE GREEN
Houston,TX
Summary
Professional Driver offering over a year of experience completing daily delivery tasks on time and safely. Knowledgeable in efficient routes within assigned territory. Skilled at following traffic laws and maintaining top-quality client services.
Overview
5
5
years of professional experience
Work History
Driver
Uber
Houston, TX
07.2022 - Current
- customer service capabilities, such as giving riders information about landmarks and accommodating passenger needs.
- getting passengers where they need to go on time and safely while navigating traffic
- Taking the fastest and safest route. Helping to load and unload the vehicle.
- Valid Class C Driver's License.
- Transport clients and/or packages to and from destinations.
- Arrive at destinations on schedule.
- Use navigation applications to determine the best route.
- Ensure that the vehicle is always fueled and ready for use
- Transported clients to specified destinations safely and on-time.
Dispatcher
Greens Premier Transport
Houston, TX
02.2019 - 06.2022
- Verified driver credentials prior to assigning them a route or task.
- Scheduled loads according to priority and available equipment.
- Coordinated with other dispatchers to ensure efficient delivery schedules were met.
- Scheduled or dispatched workers, equipment or service vehicles to locations using radios or telephones.
- Recorded results of service calls to create report summaries for senior management.
- Updated records of driver locations, delays, and cancellations.
- Identified locations and needs of callers to accurately send assistance.
- Worked closely with transportation supervisor to dispatch and assign loads.
- Kept detailed and updated records of calls in physical and electronic databases.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Conducted regular training sessions for new hires on proper protocols for handling emergency situations.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Developed organizational filing systems for confidential customer records and reports.
- Provided administrative support to the executive team.
- Typed, formatted and edited correspondence and other documents.
Education
High School Diploma -
Jordan High School
Houston, TX05-2008
Some College (No Degree) - Business Administration And Management
Houston Community College
Houston, TXSkills
- Data Entry
- Excellent Communication
- Dispatch Coordination
- Processing Orders
- Communication Equipment Operation
- Data Collection
- Customer Service
- Database Management
- Office Administration
- Spreadsheet Management
- Multi-Line Phone Proficiency
- Data Entry Documentation
- Clerical Support
- Business Administration
- Multitasking and Time Management
Timeline
Driver
Uber
07.2022 - Current
Dispatcher
Greens Premier Transport
02.2019 - 06.2022
High School Diploma -
Jordan High School
Some College (No Degree) - Business Administration And Management
Houston Community College