Summary
Overview
Work History
Education
Skills
Timeline

Laporchia Dodd MBA CTP

Charlotte,NC

Summary

Dynamic Professional proven ability to reduce client tax liabilities through diligent research and application of tax laws. Strong communication skills and advanced Excel proficiency enhance client relationships and ensure accurate reporting. Committed to delivering exceptional service and achieving client satisfaction. Proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

17
17
years of professional experience

Work History

Public Tax Accountant

Liberty Tax Franchise
01.2024 - 04.2025
  • Obtained 2 year certification pertaining to income, capital gains, credits, deductions, retirement savings, and many more sections for expert information.
  • Examined accounts and records and computed tax returns according to prescribed rates, laws and regulations.
  • Managed multiple tax projects simultaneously, ensuring deadlines were met and clients were satisfied.
  • Conducted thorough reviews of financial records to ensure accuracy in reporting income, deductions, and credits.
  • Performed tasks under limited supervision related to income tax compliance such as returns, extensions, forecasts and tax provisions for business sectors and corporate heritage business units.
  • Reduced client tax liabilities through diligent research and application of applicable tax laws.
  • Developed strong relationships with clients by maintaining open communication lines and addressing concerns promptly.
  • Assisted clients in understanding complex tax concepts, explaining implications of various financial decisions.
  • Stayed up-to-date on ever-changing tax regulations, attending industry conferences and participating in professional development workshops.
  • Assisted colleagues with challenging cases, sharing knowledge and expertise to ensure the best possible outcomes for clients.

Corporate Deposit Banker

VXI Solutions
08.2023 - 12.2024
  • Obtained banking certifications after completing 12 weeks onsite training for Bank of America banking products, compliances, regulations, accounts, processes and more.
  • Obtained continued learning certifications every two months for banking and customer updates for fraud, risks, statements, atms, cards, client resolutions and more.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Developed and maintained strong customer relationships, providing exceptional service and advice.
  • Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
  • Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.
  • Educated customers on features and benefits of banking products and services.
  • Increased client satisfaction by providing tailored financial advice and personalized banking solutions.
  • Opened, closed, and updated accounts for customers.
  • Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
  • Monitored account activity and identified suspicious transactions, taking appropriate action to prevent fraud.
  • Investigated customer inquiries and resolved discrepancies in helpful and timely manner.
  • Processed applications for new accounts.

Remote Corporate Department Coordinator

Dentsply Sirona
12.2020 - 09.2022
  • Worked closely with IT team and warehouse locations for smoothe operations.
  • Approve and write off defective products after reviewing and delivered information to upper management in email and also monthly meetings.
  • Created a new workbook after interviewing Dentsply largest client and warehouse locations gathering information and recording backlog information going 6 years back; updating it to excel of all warranty products for Denstply locations.
  • Distributed information every month after updating transactions to departments for monthly updates.
  • Performed monthly meetings with Denstply largest Supplier presenting how much is defective and more information with client through presentation charts and diagrams I created.
  • Performed monthly meetings with warehouse managers on resolutions to why products where defective and better processes going forward.
  • Worked independently creating spreadsheets for new department for smooth flow of the IT department and Warehouse locations.

Corporate Vendor Administration Management

FedEx Headquarters
08.2019 - 11.2020
  • Managed Fedex vendor contracts for new and existing vendors.
  • Contacted 60 vendors per day after reviewing their files, interviewed vendors and updated their contract information.
  • Investigated vendor names and ein numbers for accuracy and validation through state systems.
  • Maintained excellent relationships with Fedex vendors and recorded contractual information.

Corporate Full Cycle Bookkeeper/ Accountant

Moore Advanced Staffing
09.2016 - 08.2019
  • Obtained quickbooks certification for expert knowledge.
  • Created, maintained and processed invoices, deposits, and money logs.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Handled payroll processing for 5 locations of employees, ensuring timely payment and adherence to tax regulations.
  • Performed adp payroll and manual checks for over 150 employees including truck drivers and warehouse workers taking out child support, ach, insurance and other per check.
  • Interviewed employees when needed on insurance adjustments, child support adjustments, healthcare adjustments and more adjustments for deducting before taking out.
  • Professionally spoke with agencies on employee adjustments for accuracy.
  • Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
  • Completed payroll for employees and maintained detailed records of procedures.
  • Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
  • Reconciled and corrected issues with financial records.
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
  • Posted daily receipts and payments in accordance with corporate protocols.
  • Established QuickBooks accounting system to reflect accurate financial records.
  • Supported year-end closing procedures by preparing adjusting journal entries as needed.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
  • Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
  • Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.
  • Enhanced cash flow management through timely invoicing and collection of outstanding receivables.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Gathered financial information, prepared documents, and closed books.
  • Assisted in reducing outstanding accounts receivable balances by diligently following up on overdue invoices.
  • Used advanced software to prepare documents, reports, and presentations.
  • Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.

Corporate Accounts Payable Specialist II

Service Masters Incorporation
10.2013 - 08.2016
  • Promoted from AP processor to AP Specialist II with more independent responsibilities within 3 months of working.
  • Ensured timely payments for all invoices, maintaining strong relationships with vendors and suppliers.
  • Reduced invoice processing time with accurate data entry and timely vendor communication.
  • Reached out to vendors and customers to verify information and follow up on client issues.
  • Facilitated dispute resolution between company departments and vendors regarding payment issues or discrepancies in invoicing.
  • Performed 3 way match through ERP and JD Edward systems of invoices and purchase orders for all locations.
  • Created monthly reports and presented it to accounting departments of monthly financial updates.

University Accounts Payable Processor

Mississippi Valley State University Work Study
08.2008 - 03.2009
  • Assisted Accounts Payable Manager with gathering invoices, reviewing personal information and descriptions of invoices and stamping invoices to be approved.
  • Reviewed and approved up to 200 invoices for Mississippi Valley State per week.
  • Interpreted my approval information to AP Manager at the end of each week.

Education

MBA - Business Administration

American Intercontinental University, Weston, FL
05-2012
  • Honor Society Member of above 3.0 gpa
  • Military Dependent GI Bill full ride Scholarship Recipient
  • Relevant Coursework: Leadership and Ethics for Management, Business Research for Decision Making, Economics for the Global Manager
  • 3.56 GPA

Bachelor of Science - Accounting

Mississippi Valley State University, Itta Bena
05-2010
  • Relevant Coursework: Accounting Systems, Tax II, Business Finance, Governmental Accounting, Auditing Theory & Practice, Cost Accounting, Business Law
  • Extracurricular Activities: Cheer Leader & voted Cheerleader of the Year

Skills

  • Tax advisory services
  • Federal and state tax returns
  • State and local taxation
  • Verbal and written communication
  • Advanced Excel
  • Account reconciliation mastery
  • Tax return preparation
  • Payroll management
  • Research and documentation
  • Tax software proficiency
  • Bookkeeping expertise
  • GAAP
  • General ledger reconciliations
  • Auditing
  • Income tax compliance
  • Tax credits and deductions
  • Communication and presentation
  • Tax planning strategies
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking

Timeline

Public Tax Accountant - Liberty Tax Franchise
01.2024 - 04.2025
Corporate Deposit Banker - VXI Solutions
08.2023 - 12.2024
Remote Corporate Department Coordinator - Dentsply Sirona
12.2020 - 09.2022
Corporate Vendor Administration Management - FedEx Headquarters
08.2019 - 11.2020
Corporate Full Cycle Bookkeeper/ Accountant - Moore Advanced Staffing
09.2016 - 08.2019
Corporate Accounts Payable Specialist II - Service Masters Incorporation
10.2013 - 08.2016
University Accounts Payable Processor - Mississippi Valley State University Work Study
08.2008 - 03.2009
American Intercontinental University - MBA, Business Administration
Mississippi Valley State University - Bachelor of Science, Accounting

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Laporchia Dodd MBA CTP