Hardworking healthcare professional successful at managing training, gathering paperwork and assisting with different community-based programs. Good communicator and planner with excellent organizational skills and a strong attention to detail.
Overview
6
6
years of professional experience
Work History
Biological Scientist II
Florida Department of Health in Palm Beach County
Riviera Beach, FL
06.2023 - Current
Provided comprehensive case management services to clients living with sexual transmitted diseases, including assessment of needs, development of individualized service plans and coordination of services.
Conducted home visits to assess client's safety and well-being in their home environment.
Facilitated access to medical care, mental health counseling, substance abuse treatment, housing assistance and other resources.
Coordinated educational sessions on HIV, AIDS, and other sexual transmitted disease prevention and risk reduction for clients and community members.
Licensed Unarmed Security Guard
Allied Universal Services
Nashville, TN
12.2022 - 02.2023
Patrolled assigned areas to detect suspicious activity and prevented unauthorized access.
Monitored CCTV cameras, reported incidents, and responded to alarms or emergency situations.
Conducted daily security checks of the premises, equipment, and vehicles.
Performed foot patrols around the property to ensure safety and security of personnel and visitors.
Care Coordinator
Monogram Health
Nashville, TN
08.2022 - 11.2022
Conducted initial assessments and evaluations of patient's needs.
Monitored and evaluated patient progress, adjusting treatment plans as needed.
Collaborated with physicians, social workers, and other healthcare providers to provide comprehensive care for patients.
Scheduled appointments for clients with appropriate medical specialists.
Customer Service Representative
Alorica (UHC)
Remote
10.2021 - 08.2022
Assisted customers with inquiries about health insurance policies and coverage options.
Assessed eligibility of patients for health insurance coverage based on policy guidelines.
Processed payments from insurers in accordance with contractual obligations.
Conducted outreach to low-income individuals in order to inform them of their eligibility for Medicaid services.
Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Vaccination Support Specialist
Texas Health and Human Services
Houston, TX
06.2021 - 08.2021
Maintained accurate records of vaccinations administered.
Performed quality assurance checks on vaccine storage equipment and supplies.
Collaborated with public health officials to ensure compliance with state guidelines for administering COVID-19 vaccines.
Managed inventory of vaccine supplies and ensured they were stored in accordance with recommended standards.
Ensured proper disposal of used needles, syringes, and other medical waste materials related to vaccination services.
Biological Scientist III and Vaccination Site Supervisor
State of Florida Department of Health
Fort Lauderdale, FL
09.2020 - 06.2021
Conducted interviews with individuals who tested positive for COVID-19 to determine the scope of exposure and risk factors.
Identified close contacts of infected individuals and provided guidance on quarantine procedures.
Maintained confidential records of contact tracing activities in accordance with HIPAA regulations.
Participated in training sessions related to new procedures or techniques associated with administering the COVID-19 vaccine.
Served in various leadership roles to plan and manage community initiatives throughout Broward county.
HIV Prevention Specialist
Big Bend Cares
08.2017 - 04.2019
Work with prevention team to identify high risk populations in Leon County and surrounding communities to focus prevention outreach efforts
Provide and distribute all appropriate materials, such as condoms, syringes, bleach, printed material, and other harm reduction material designed to decrease the target population's risk
Expert Integrated Science Instructor at Orange County Public Schools, Timber Creek High SchoolExpert Integrated Science Instructor at Orange County Public Schools, Timber Creek High School