Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Human Resources position. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
Work History
Service Desk Supervisor
United States Army
Fort Knox, KY
09.2020 - Current
Lead and oversees talent development by collaborating on leadership policies, procedures, functions, and development
Prepared and implemented administration plans, including work proposals and resource management
Managed a combined team of 25 law enforcement, investigators, and administrative assistants who provided support to 1 organization and surrounding jurisdictions
Executed quarterly performance evaluations for supervisory leads
Spearheads organizational and professional events and seminars
Squad Leader
United States Army
Joint Base Lewis McChord, WA
05.2017 - 08.2020
Assessed efficiency and time management as squad leader through coaching, training, and restructuring processes
Coordinated departmental structure maintaining exceptional supervisor and subordinate relations
Participated in direct scheduled company meetings reporting and outlining safety, scheduling, quality control, and crisis intervention response
Served as company Personnel Administration Clerk processed more than 250 personnel actions with 100% return rate
Supervised training requirements for 30 personnel resulting in compliance with federal and organizational training requirements
Maintained property and equipment inventory and team assignments.
Military Police
United States Army
Dongducheon-si
03.2016 - 05.2017
Dongducheon-si, South Korea
Established base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles and verifying deliveries prior to entrance to secure areas.
Mentored peers to build upon contingency plans for joint relations with Korean subordinates
Patrolled base facilities and housing areas to deter crime, monitor activities and provide force protection.
Secured restricted areas and enforced limited access for civilians and military members in order to provide force protection and property security.
Salesperson
Waffle House
Myrtle Beach, SC
08.2008 - 08.2015
Worked to build relationships with customers and built potential for additional sales.
Offered each customer top-notch, personal service to boost sales by 10% and customer satisfaction.
Balanced and organized cash register by handling cash, counting change, and storing coupons.
Fostered a work-friendly environment by being a consistent team player; able and available to operate in all positions offered by the company.
Education
MBA - Business Administration, Human Resources Management
City University of Seattle
Seattle, WA
06.2022
BA - Political Science
Coastal Carolina University
2014
Skills
Inquiry Response
Safety and Security Procedures
Feedback Collection
Service Quality
Personable Demeanor
Professional Relationships
Front Desk Operations
Dynamic Communication Skills
Additional Information
Volunteer
Awards
, Army Commendation Medal (ARCOM)
Army Achievement Medal (AAM) (4)
Timeline
Service Desk Supervisor
United States Army
09.2020 - Current
Squad Leader
United States Army
05.2017 - 08.2020
Military Police
United States Army
03.2016 - 05.2017
Salesperson
Waffle House
08.2008 - 08.2015
MBA - Business Administration, Human Resources Management
Logistics & Medical Material Management at United States Army/ United States Army ReservesLogistics & Medical Material Management at United States Army/ United States Army Reserves
Military Intelligence Officer at United States Army Reserve, United States ArmyMilitary Intelligence Officer at United States Army Reserve, United States Army