Laportia Booth
Lewisville,TX
Summary
Results-driven retail and operations professional with 8+ years of leadership experience in high-volume environments. Proven ability to manage teams, drive sales, improve customer satisfaction, and maintain operational excellence. Strong background in retail management, security operations, and healthcare support.
Overview
13
13
years of professional experience
Work History
Benefit Verification Specialist
CVS Specialty Pharmacy
10.2021 - Current
- - Verify insurance coverage and benefits for specialty medications
- - Communicate with providers and patients to resolve issues
- - Maintain compliance and accuracy
- - Handle high-volume workload efficiently
Commissioned Security Officer
DFW Area
07.2018 - 04.2023
- - Maintained safety and security in high-traffic environments
- - Responded to incidents and enforced procedures
- - De-escalated conflicts and handled emergencies
- - Completed detailed reports
Department Manager
Walmart
06.2013 - 07.2018
- - Managed daily operations of department
- - Supervised and trained team members
- - Increased sales through merchandising strategies
- - Maintained inventory and reduced shrink
Education
High School Diploma -
Bryan Adams HS
Dallas, TXSkills
- Store Operations
- Team Leadership
- Sales Growth
- Customer Service
- Inventory Management
- Conflict Resolution
Timeline
Benefit Verification Specialist
CVS Specialty Pharmacy
10.2021 - Current
Commissioned Security Officer
DFW Area
07.2018 - 04.2023
Department Manager
Walmart
06.2013 - 07.2018
High School Diploma -
Bryan Adams HS