Operations Manager with a decade of experience driving efficiency and productivity in fast-paced environments. Achieved a 12% increase in operational efficiency through streamlined processes and trained over 100 staff, enhancing team performance and adherence to safety standards.
Overview
6
6
years of professional experience
Work History
Operations Manager
Pet Supplies Plus Distribution
Orangeburg, South Carolina
04.2025 - Current
Supervised, trained, scheduled, and evaluated receiving staff, assigning workloads and ensuring compliance with Standard Operating Procedures to enhance team performance.
Directed daily receiving operations, unloading trucks, sorting freight, and routing materials to departments or storage locations to maintain workflow efficiency.
Updated Warehouse Management Systems (WMS) for real-time inventory visibility and participated in cycle counts to support accurate inventory management.
Inspect incoming shipments for damage, verify quantities against shipping documents (packing slips, invoices, and bills of lading), and report discrepancies or non-conforming items
Area Manager
Amazon
West Columbia, South Carolina
10.2020 - 03.2025
Oversaw daily operations across multiple locations, ensuring alignment with organizational goals.
Led cross-functional teams to streamline operations, resulting in a 12% increase in efficiency
Developed and executed training programs for over 100 employees, improving team performance and productivity
Utilized data analytics to identify process bottlenecks, implementing solutions that reduced turnaround time by 13%
Facilitated regular team meetings to enhance communication and alignment on operational objectives.