Laquana Jennings
Leland,NC
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
21
21
years of professional experience
Work History
Hairstylist
Self-employeed
Leland, NC
03.2003 - Current
- Place inventory orders, monitored shelf stock and tracked expenses.
- Ensure compliance with state regulations regarding cosmetology practices.
- Focus on retaining clients by keeping client report cards, which detailed personal services and purchases.
- Ensure that all styling areas were kept clean and organized at all times.
- Meet and exceed personal sales targets by applying excellent upselling skills and product knowledge to match each customer with optimal selections.
- Resolves customer complaints in a timely manner while maintaining positive relationships with clients.
- Collaborate with other beauty professionals on projects related to hairstyling.
- Responds to customer inquiries by phone, email and in person.
Administrative Assistant
WOLO
Leland, NC
02.2006 - 01.2024
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Coordinated appointments, meetings and conferences.
- Handled incoming calls and directed callers to appropriate department or employee.
- Maintained accurate department and customer records.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Processed invoices for payment using accounting software applications.
- Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
- Scheduled appointments, meetings and events for management staff.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Conducted research online using search engines such as Google or Yahoo!
- Managed database systems containing customer contact information.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Education
High School Diploma -
Lakeside High School
Wilmington, NC06-1998
Skills
- Appointment Coordination
- Cosmetology Principles Knowledge
- Customer Consultation
- Proficient in Microsoft and Quickbooks software
- Self- motivation
- Able to work well in a team, contributing ideas and cooperating with others to achieve common goals
- Meticulous and detail oriented professional with an eye for accuracy
- Quick to embrace challenge and changes in priority, providing significant result and high levels of accuracy
Timeline
Administrative Assistant
WOLO
02.2006 - 01.2024
Hairstylist
Self-employeed
03.2003 - Current
High School Diploma -
Lakeside High School