LaQuandrea Hollingsworth
Stockbridge,GA
Summary
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Member Services Manager
State Farm Insurance Inc
Stockbridge, GA
06.2024 - Current
- Leveraged problem-solving expertise to build and solidify lasting customer relationships
- Utilized information technology systems for data entry and to access patient information.
- Monitored and responded to support tickets in a timely manner, prioritizing based on urgency and impact.
- Resolved customer problems via phone, email, and chat, ensuring timely and effective solutions.
- Supported customers with online billing, access, and account issues.
- Installed, configured, and maintained computer systems, networks, printers, and other related equipment.
Real Estate Agent
Keller Williams West Atlanta
Atlanta, GA
04.2024 - Current
- Executed agreements between diverse parties for enhanced profitability
- Cultivated significant industry relationships through responsiveness and efficiency
- Communicated sales conditions effectively
Advanced Emergency Medical Technician
1st Care Ambulance Service
Atlanta, GA
07.2023 - 07.2024
- Measured and recorded pulse, respiration rate, and blood pressure
- Maintained sanitized conditions for ambulance operations
- Safely transferred individuals to various healthcare establishments
Advanced Emergency Medical Technician
Grady Emergency Medical Services
Atlanta, GA
05.2014 - 11.2023
- Logged administered treatments and observed patient conditions in transit
- Transported patients safely between scenes and hospitals
- Provided emergency medical care in prehospital environments
Education
Master of Information System Management - Information Security
DeVry University
Lisle, IL05-2025
Master of Public Health - Epidemiology
Walden University
Minneapolis, MN01-2020
Advanced Emergency Medical Technician Certification - Advanced Emergency Medical Technician
Atlanta Technical College
Atlanta, GA05-2014
Bachelor of Science - Chemistry And Sociology
Georgia State University
Atlanta, GA07-2012
Skills
- Innovation and Creativity
- Customer service expertise
- Data entry proficiency
- Microsoft Office expertise
- Desktop and Laptop Support
- Excellent Communication
- CRM system proficiency
- Basic troubleshooting
Certification
- Advanced Emergency Medical Technician License
- CPR Certification
- Real Estate License
- Property & Casualty License
- Life & Health License
- Notary Public Certification
Timeline
Member Services Manager
State Farm Insurance Inc
06.2024 - Current
Real Estate Agent
Keller Williams West Atlanta
04.2024 - Current
Advanced Emergency Medical Technician
1st Care Ambulance Service
07.2023 - 07.2024
Advanced Emergency Medical Technician
Grady Emergency Medical Services
05.2014 - 11.2023
- Advanced Emergency Medical Technician License
- CPR Certification
- Real Estate License
- Property & Casualty License
- Life & Health License
- Notary Public Certification
Master of Information System Management - Information Security
DeVry University
Master of Public Health - Epidemiology
Walden University
Advanced Emergency Medical Technician Certification - Advanced Emergency Medical Technician
Atlanta Technical College
Bachelor of Science - Chemistry And Sociology
Georgia State University
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