Call Center Scheduler
A Good Home Care Services, LLC
Shreveport, Louisiana
- Provided excellent customer service by addressing inquiries, rescheduling, and resolving client concerns.
- Coordinated with staff and supervisors to ensure timely service delivery and accurate scheduling.
- Documented all calls and appointment details in scheduling system with accuracy.
- Trained and mentored new staff on call handling, scheduling procedures, and customer service best practices.
