Laquanza Dawson
Pensacola,FL
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
16
16
years of professional experience
Work History
Manager
Burger King
Pensacola, FL
03.2024 - Current
- Supervised daily restaurant operations, ensuring compliance with health and safety standards.
- Trained and mentored new staff on service protocols and operational procedures.
- Implemented inventory management practices, reducing waste and improving stock availability.
- Enhanced customer satisfaction through effective team coordination and conflict resolution.
- Developed staff schedules to optimize labor costs while maintaining service quality.
- Analyzed sales data to identify trends, adjusting strategies to meet performance goals.
Cashier
Walmart
Pensacola, FL
01.2022 - 02.2026
- Processed customer transactions efficiently using point-of-sale system.
- Handled cash, credit, and gift card transactions with accuracy.
- Assisted customers with product inquiries and resolved issues promptly.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Provided training support to new cashiers on procedures and system usage.
- Greeted customers entering store and responded promptly to customer needs.
Laundry Supervisor
HCA
Pensacola, FL
02.2010 - 04.2020
- Stocked shelves efficiently to ensure product availability and enhance customer experience.
- Assisted in inventory management by tracking stock levels and restocking merchandise as needed.
- Organized backroom space to optimize storage efficiency and facilitate easy access to products.
- Collaborated with team members to maintain cleanliness and safety standards throughout the store.
- Supported promotional displays by setting up seasonal merchandise in coordination with marketing initiatives.
- Trained new staff on stocking procedures, safety protocols, and customer service best practices.
- Performed inventory control, such as counting, and stocking merchandise.
Stocker
Walmart
Pensacola, FL
01.2022 - 02.2024
- Stocked shelves efficiently to ensure product availability and enhance customer experience.
- Assisted in inventory management by tracking stock levels and restocking merchandise as needed.
- Organized backroom space to optimize storage efficiency and facilitate easy access to products.
- Collaborated with team members to maintain cleanliness and safety standards throughout the store.
- Supported promotional displays by setting up seasonal merchandise in coordination with marketing initiatives.
- Trained new staff on stocking procedures, safety protocols, and customer service best practices.
- Performed inventory control, such as counting, and stocking merchandise.
Sitter
HCA
Pensacola, FL
01.2018 - 04.2021
- Provided attentive care, ensuring safety and comfort for clients in various settings.
- Assisted with daily living activities, enhancing client independence and quality of life.
- Maintained a clean and organized environment, promoting hygiene and well-being.
- Communicated effectively with clients and families to address needs and concerns.
- Trained new staff on best practices for client interaction and safety protocols.
Housekeeping Supervisor
HCA
Pensacola, FL
02.2010 - 04.2019
- Oversaw daily housekeeping operations, ensuring high standards of cleanliness and safety.
- Trained and mentored housekeeping staff on best practices and company policies.
- Implemented efficient cleaning schedules to optimize workflow and resource allocation.
- Conducted regular inspections to maintain compliance with health and safety regulations.
- Developed training materials for new hires, enhancing onboarding processes and team performance.
- Placed orders for housekeeping supplies and guest toiletries.
Education
GED -
Albany Job Corp
Albany, GA05-2004
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Goal setting
Timeline
Manager
Burger King
03.2024 - Current
Cashier
Walmart
01.2022 - 02.2026
Stocker
Walmart
01.2022 - 02.2024
Sitter
HCA
01.2018 - 04.2021
Laundry Supervisor
HCA
02.2010 - 04.2020
Housekeeping Supervisor
HCA
02.2010 - 04.2019
GED -
Albany Job Corp