Laquasha Williams
Rogersville,TN
Summary
Dynamic Medical Assistant with extensive experience at Ballad Health Cardiology, excelling in patient advocacy and diagnostic testing. Proven ability to monitor vital signs and administer medications while ensuring compliance with HIPAA regulations. Adept at problem-solving and fostering patient relationships, contributing to a high-quality care environment.
Overview
12
12
years of professional experience
Work History
Medical Assistant
Ballad Health Cardiology
Johnson City, TN
09.2025 - Current
- Interviewed and engaged patients to obtain medical history, chief complaints, and vital signs.
- Verified records to update the computer system and patient chart.
- Prepares the patient and equipment for exams and procedures.
- Maintains exam rooms and clinical areas.
- Maintains patient confidentiality.
- Performing EKGs, Holter monitor placements.
- Scheduling and booking patients' appointments, follow-ups, and managing the provider's schedule.
- Answering calls, triaging questions.
Medical Assistant III
CaroMount Urgent Care
Lake Wylie, SC
12.2024 - Current
- Interviewed and engaged patients to obtain medical history, chief complaints, and vital signs.
- Verified records to update computer system and patient chart.
- Prepares patient and equipment for exams/procedures.
- Maintains exam rooms and clinical area.
- Maintains patient confidentiality.
- May assist with front-desk duties such as answering the phones, checking in patients, etc.
- Administered various testing, injections, and venipunctures.
- Scanned completed forms, identification, and insurance cards, maintaining patient documents folder.
- Maintained inventory, vaccination, and product expiration logs to record updated documentation for tracking purposes.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Responded to patient callbacks and phone-in prescription refill requests.
- Administered continuous and 12-lead electrocardiogram monitoring.
- Triaged patients: categorized patients based on the severity of their injuries and, by extension, the order in which multiple patients require care and monitoring.
Medical Assistant
Atrium Health Cabarrus Urgent Care
Charlotte, NC
02.2023 - 08.2024
- Interviewed and engaged patients to obtain medical history, chief complaints, and vital signs.
- Registered patients by verifying records to update computer system and patient charts.
- Scheduled patient appointments over phone and in person, maximizing productivity.
- Scanned completed forms, identification, and insurance cards, maintaining patient documents folder.
- Recorded vital signs and medical history for 30 patients each shift.
- Maintained inventory, vaccination, and product expiration logs to record updated documentation for tracking purposes.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Responded to patient callbacks and phone-in prescription refill requests.
- Administered continuous and 12-lead electrocardiogram monitoring.
- Triaged patients: categorized patients based on the severity of their injuries and, by extension, the order in which multiple patients require care and monitoring.
Medical Assistant
Tryon Medical Partners
Charlotte, NC
11.2021 - 02.2023
- Secured patient information and maintains patient confidence by completing and safeguarding medical records; completed diagnostic coding and procedure coding.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assessed, documented, and monitored vital signs for patients within outpatient settings.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Provided patients with vaccinations with consideration for dosage requirements, contraindications, and possible side effects.
Commercial Cleaner
TOH Cleaning Services
Charlotte, NC
10.2021 - 06.2022
- Responsible for detailed cleaning of several commercial office spaces.
- Swept, mop, clean inside windows, dust, vacuumed, clean restrooms, emptied all trash cans to disposed in the outside dumpster.
- Also, assisted with other locations as well.
Medical Assistant
Onsite Care Clinic
Concord, NC
11.2018 - 09.2021
- Registered patients by verifying records to update computer system and patient charts.
- Scheduled patient appointments over phone and in person, maximizing productivity.
- Scanned completed forms, identification, insurance cards and maintaining patient files.
- Maintained inventory, vaccination, and product expiration logs to record updated documentation for tracking purposes.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Responded to patient callbacks and phone-in prescription refill requests.
- Administered continuous and 12-lead electrocardiogram monitoring.
Medical Assistant
Charlotte Medical Clinic
Charlotte, NC
07.2016 - 11.2018
- Greeted patients, answered telephones and scheduled appointments.
- Performed checkout procedures for patients, receiving copays and collections on account balances.
- Arranged for hospital admissions and laboratory services; completed referrals for procedures.
- Updated and filed patient medical records, filled out insurance forms and ordered clinical and clerical supplies and forms.
Medical Assistant
Manning Family Medicine
Manning, SC
02.2014 - 09.2016
- Assisted the medical and nursing staff during examinations and procedures.
- Collected and prepared laboratory specimens; performing basic laboratory tests.
- Took electrocardiograms, removed sutures/staples and changed sterile and non-sterile dressing.
- Promoted patient/family understanding of the educational content and their involvement in the plan of care.
- Provided a high-level disinfection and sterilization of medical instruments and disposed of contaminated supplies.
Education
Medical Assisting -
Southeastern College
Charlotte, NC01.2014
H.S Diploma -
Olympic High School
Charlotte, NC01.2012
Registered Medical Assistant- (RMA License) -
American Registry of Medical Assistant
Skills
- Patient Advocacy
- Diagnostic Testing
- Knowledge of Medical Terminology
- Patient Vital Sign Monitoring
- Medication Administration
- Privacy and HIPPA Regulations
- Electronic Medical Records
- Emergency Response
- First Aid (CPR)
- BAC Screening
- Drug Screen Collection
- Wound Care
- Irrigation
- Various Injections
- Phlebotomy
- Specimens collection and processing
- CPR
- Medical terminology
- Problem solving
Relocation
Rogersville, TN, soon
Certificates And Training
- Venipuncture
- Medical Billing
- HIPAA
Timeline
Medical Assistant
Ballad Health Cardiology
09.2025 - Current
Medical Assistant III
CaroMount Urgent Care
12.2024 - Current
Medical Assistant
Atrium Health Cabarrus Urgent Care
02.2023 - 08.2024
Medical Assistant
Tryon Medical Partners
11.2021 - 02.2023
Commercial Cleaner
TOH Cleaning Services
10.2021 - 06.2022
Medical Assistant
Onsite Care Clinic
11.2018 - 09.2021
Medical Assistant
Charlotte Medical Clinic
07.2016 - 11.2018
Medical Assistant
Manning Family Medicine
02.2014 - 09.2016
Medical Assisting -
Southeastern College
H.S Diploma -
Olympic High School
Registered Medical Assistant- (RMA License) -
American Registry of Medical Assistant