Whitney Kemp
Caldwell,TX
Summary
Detail-oriented Medical Assistant and Patient Care Technician with over 8 years of experience supporting healthcare providers and patients in diverse settings, including pediatrics, OB-GYN, family medicine, emergency care, home health, and wellness. Proven expertise in assisting with clinical procedures, managing patient intake, and maintaining accurate documentation while delivering compassionate direct patient care. Committed to upholding professionalism, confidentiality, and safety standards to enhance patient experiences and outcomes. A strong advocate for patient-centered care, consistently striving to improve healthcare delivery through effective communication and teamwork.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assistant
Health Point Pediatrics / OB-GYN / Family Medicine
03.2021 - Current
- Room patients, obtain vital signs, review medications, perform lab testing, manage prescription refills, sanitize rooms, restock supplies, and document patient care.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Measured patient pulse oximetry.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Collected and documented patient medical information such as blood pressure and weight.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Taught patients about medications, procedures, and care plan instructions.
Home Health Patient Care Technician
Revive Wellness BCS
03.2025 - 11.2025
- Provided direct patient care in home settings, assisted with ADLs, obtained vital signs, supported patient safety, and communicated with care teams.
- Maintained clean and safe environment to promote patient safety and comfort.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Documented patient information and care activities in electronic health record.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
Patient Care Technician / Lab Assistant
CapRock ER
07.2020 - 02.2021
- Performed vital signs, EKGs, lab orders, IV removal, flu/COVID testing, inventory management, and patient education.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Upheld infection control and prevention policies across different patient-facing areas.
- Followed directions of licensed nurses to administer medications and treatments.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Prepared samples for shipping and disposed of bodily fluids in proper containers.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Maintained documentation on tests performed in lab.
- Contacted physicians, nursing stations, or reference laboratories for resolution assistance with unusual test orders.
- Oversaw items in inventory and reordered before supplies diminished.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Prepared reagents, media and solutions to use for laboratory testing and analysis.
- Inspected laboratory equipment to maintain good working condition for optimal results.
- Adhered to laboratory safety procedures to maintain compliance with quality control standards.
Medical Assistant / Phlebotomist
Natural Bio Health
01.2016 - 01.2020
- Administered injections, assisted with procedures, maintained sterile technique, performed IV pushes, documented inventory, and scheduled appointments.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Packaged and shipped specimens to central lab daily.
- Organized daily work based on collection priority.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Used personal protective equipment correctly to protect coworkers and patients.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Verified patients' identification for proper sample collection.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
Phlebotomist / Medical Assistant
Medi Weightloss Clinics
01.2015 - 01.2015
- Blood draws, EKGs, BP monitoring, UA collection, and patient measurements.
Education
No Degree - Vocational Nursing
Blinn College
Brenham, TXHigh School Diploma -
James Earl Rudder High School
Bryan, TX05-2011
Skills
- Vital signs monitoring
- Basic nursing care
- Infection prevention
- ADL support
- Sterilization techniques
- Bed preparation
- Patient hygiene management
- Restocking supplies
- Qualified in patient transport
- Mobility assistance
- Medical equipment operation
- Vitals documentation
- Compassionate care
- Patient advocacy
- Patient observation
- Information protection
- Emotional support
- Catheter care
- Team collaboration
- Professional bedside manner
- Infection control
- Specimen collection
- Patient education
- Monitoring patient conditions
- Body mechanics knowledge
- Patient positioning
- Acute care
- High level of autonomy
- Emergency response
- Basic life support
- Wound care
- Infection control standards
- Medical laboratory procedures
- Feeding assistance
- CPR certification
- Blood glucose monitoring
- Data collection
- Oxygen therapy
- Patient assistance
- Active listening
Certification
- PT - Phlebotomy Technician
Timeline
Home Health Patient Care Technician
Revive Wellness BCS
03.2025 - 11.2025
Medical Assistant
Health Point Pediatrics / OB-GYN / Family Medicine
03.2021 - Current
Patient Care Technician / Lab Assistant
CapRock ER
07.2020 - 02.2021
Medical Assistant / Phlebotomist
Natural Bio Health
01.2016 - 01.2020
Phlebotomist / Medical Assistant
Medi Weightloss Clinics
01.2015 - 01.2015
No Degree - Vocational Nursing
Blinn College
High School Diploma -
James Earl Rudder High School