LaQueria Washington

• Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Answered constant flow of customer calls with up to a million calls in queue a day.

• Offered advice and assistance to customers, paying attention to special needs or wants.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Answered customer telephone calls promptly to avoid on-hold wait times.

• Listened to customer needs and desires to identify and recommend optimal products.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Recommended insurance to customers, thoroughly explaining details.

• Coordinated cross-functional projects for improved product quality and timely delivery.
• Reduced employee turnover through effective communication, regular feedback, and promoting a positive work environment.
• Managed a team of skilled professionals to achieve key performance indicators consistently.
• Taught clients how to complete basic household chores and prepare food.
• Followed recipes and chef instructions to prepare food correctly.
• Used proper techniques to prepare food and ingredients.
• Chopped vegetables, butchered meat and made sauces to prepare food for service.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.

• Greeted customers and helped with product questions, selections, and purchases.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Helped customers complete purchases, locate items, and join reward programs.
• Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier