Summary
Overview
Work History
Education
Skills
Timeline
Generic

LaQuesha Hill

Houston,TX

Summary

Proven track record of safe driving and exceptional customer service, demonstrated across roles at FedEx and Metro Lift. Leveraged teamwork, problem-solving, and time management skills to enhance operational efficiency and client satisfaction. Maintained a positive attitude in high-pressure environments, ensuring timely and accurate deliveries. Skilled in navigating complex routes and handling customer inquiries with utmost professionalism.

Hardworking employee enthusiastic about learning all aspects of field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

12
12
years of professional experience

Work History

Delivery Driver

FedEx
02.2020 - 05.2024
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
  • Comfortable working in various weather conditions.
  • Lift packages up to 50lbs.
  • Able to get in and out of work vehicle and walk up and down stairs.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Driver's Assistant

UPS
10.2019 - 02.2020
  • Arranged packages on truck to achieve best use of storage space and to minimize damage.
  • Completed required product or package delivery documentation.
  • Reduced unnecessary delays, collaborating with drivers to plan and navigate routes.
  • Operated moving truck safely to deliver items to destination without nicks or scratches.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Assisted driver with product or package deliveries to residential and commercial locations.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Followed workplace and on-truck safety guidelines and regulations to prevent accidents and mishaps.
  • Maintained vehicle organization and cleanliness and reported any issues to driver.

Pharmacy Technician

CVS Pharmacy
06.2017 - 07.2019
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Resolved third-party billing, computer system and customer service issues.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.

Driver

Metro Lift
12.2011 - 07.2015
  • Followed all relevant traffic laws and safety regulations.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Achieved safe driving records by consistently following traffic rules and regulations.

Education

No Degree - Pharmacy Technician

Remington College
Houston, TX
01-2018

Skills

  • Positive Attitude
  • Customer Service
  • Valid Driver's License
  • Teamwork and Collaboration
  • Attention to Detail
  • Time Management
  • Dependable and reliable
  • Punctual and Reliable
  • Problem-Solving
  • Safe Driving

Timeline

Delivery Driver

FedEx
02.2020 - 05.2024

Driver's Assistant

UPS
10.2019 - 02.2020

Pharmacy Technician

CVS Pharmacy
06.2017 - 07.2019

Driver

Metro Lift
12.2011 - 07.2015

No Degree - Pharmacy Technician

Remington College

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LaQuesha Hill