Laqueta Maze
Fairborn
Summary
Dynamic leader and former Small Business Owner at Amaze Salon LLC, adept in business growth and client retention. Excelled in strategic planning and relationship-building, enhancing brand identity and profitability. Leveraged social media for marketing, achieving significant customer base expansion. Demonstrates strong leadership and problem-solving skills, ensuring top-quality service and operational efficiency.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Small Business Owner
Amaze Salon Llc
09.2023 - Current
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
- Expanded client base through targeted networking initiatives, resulting in increased sales opportunities.
Housekeeping Room Attendant
Beavercreek Health And Rehab
06.2023 - 09.2023
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
Salon Owner/Operator
Amaze Salon LLC
02.2013 - 06.2022
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Increased customer retention through exceptional service and consistent follow-up communication.
- Expanded salon offerings by staying current with industry trends, incorporating new treatments into the service menu as appropriate.
- Optimized scheduling procedures to maximize appointment efficiency while accommodating client needs and minimizing wait times.
Education
Advanced Manicurist/Manicure Instructor -
Carousel Beauty College & The Spa Institute
Dayton, OHCertified Peer Support Specialist Certification - Peer Support
Goodwill Easter Deals
Dayton, OH06.2024
Bachelor Of Applied Arts And Science - Ministry
Ohio Christian University
Circleville, OH05.2018
Skills
- Small business operations
- Planning and execution
- Vendor Relations
- Business marketing
- Business management and development
- Operations Management
- Business growth and retention
- Strategic Planning
- Peer Support Ethics
- Recovery guidance
- Boundary Setting
- Substance abuse awareness
- Rapport Building
- Self-Care Management
- Problem-solving skills
- Relationship-building skills
- Mental Health Advocacy
- Behavioral Health Knowledge
- Stress reduction techniques
- Motivational Interviewing
- Arranging transportation
- Mental Health Services
- Leadership skills
- Wellness Recovery Action Plan
Accomplishments
I have formed a small non profit organization (Freedom to the People). I have a passion for people, community and education. I am currently continuing education in Peer Support to enhance my ability to be an effective professional.
Certification
Peer Support Certification Training - 2024
Timeline
Small Business Owner
Amaze Salon Llc
09.2023 - Current
Housekeeping Room Attendant
Beavercreek Health And Rehab
06.2023 - 09.2023
Salon Owner/Operator
Amaze Salon LLC
02.2013 - 06.2022
Advanced Manicurist/Manicure Instructor -
Carousel Beauty College & The Spa Institute
Certified Peer Support Specialist Certification - Peer Support
Goodwill Easter Deals
Bachelor Of Applied Arts And Science - Ministry
Ohio Christian University