Summary
Work History
Education
Skills
Timeline
Generic

LaQuietta Emmitt

Birmingham,AL

Summary

Dynamic Triage Specialist with a proven track record at Internal Medicine, excelling in patient assessments and appointment scheduling. Leveraging strong motivational skills and healthcare systems knowledge, I enhanced patient flow and reduced response times, ensuring compassionate care and effective communication. Committed to delivering exceptional service while maintaining HIPAA compliance.

Work History

Triage Specialist

Internal Medicine
  • Conducted patient intake assessments to gather medical history and relevant information.
  • Managed appointment scheduling, ensuring efficient patient flow in clinic operations.
  • Coordinated communication between patients and healthcare providers for optimal care delivery.
  • Utilized electronic health record systems to update patient information accurately and timely.
  • Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
  • Obtained case history and gathered triage information to determine appropriate avenue for care.
  • Scheduled appointments for patients not requiring emergency services but needing examination from provider and consulting directly with provider.
  • Suggested appropriate disposition to acting physicians based on assessment.
  • Reduced response times by implementing new processes for triaging incoming calls from patients seeking medical assistance.
  • Leveraged medical knowledge and critical thinking skills to address complex health concerns efficiently and effectively.
  • Provide clear instructions on medications, and fill maintenance medications.

Urologist Medical Assistant

Urology Centers Of Alabama
Homewood, AL
2022 - 2023
  • Diagnosed urological conditions through comprehensive patient assessments and diagnostic imaging.
  • Developed personalized treatment plans based on individual patient needs and clinical guidelines.
  • Performed minimally invasive surgical procedures, enhancing patient recovery times and outcomes.
  • Collaborated with multidisciplinary teams to ensure holistic patient care and continuity of services.
  • Educated patients about preventative measures, lifestyle modifications, and self-care techniques to improve their overall urinary health.

CCMA

UAB Kidney Transplant Clinic
Birmingham, AL
2020 - 2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Scheduled Appointments
  • Prepped for Biopsies

Certified Medical Assistant

AMERICAN HEALTH RESOURCES
Birmingham, AL
2019 - 2020

• Triage and assessing patients before seeing physician both in person and over

the phone.

• EKG for cardiology

• Educate patients on medications

• Discharge patients

• Check Glucose

• Assist with pap smears, and women health

• Maintain patient's exam room

• Verify patient information

• Intra muscular injections

• Delivering exceptional customer service daily to patients over the phone and in clinic

and answering messages from patients

Phlebotomist/ Certified Medical Assistant

PathGroup- Dr. Summer’s
Birmingham, AL
2018 - 2019

• Triaging and assessing patients before seeing physician both in person and over

the phone.

• Collaborate with lab facilities to ensure the quality of patient care

• Working with staff members in a high paced and detailed oriented environment

seeing over 30 patients a day.• Providing work in labs to include venipuncture, autoclaving and scheduled

diagnostic test.

• Assists physicians with in office procedures such as colposcopies, biopsies, and

pap smears.

• Maintain patient exam rooms

• Delivered exception customer service to over 30 patients daily during their visits.

• Venipuncture collecting

• Preparing and storing blood samples

• Verifying patient information

Education

Associate of Science - Certified Medical Assistant

Virginia College
Birmingham, AL
09.2017

Skills

  • Motivational skills
  • Information gathering
  • Task delegation
  • Innovation and creativity
  • Healthcare systems
  • HIPAA compliance
  • Compassionate care
  • Triage
  • Healthcare ethics
  • Appointment scheduling
  • Prescription refills
  • Telephone triage
  • Teamwork and collaboration

Timeline

Triage Specialist

Internal Medicine

Urologist Medical Assistant

Urology Centers Of Alabama
2022 - 2023

CCMA

UAB Kidney Transplant Clinic
2020 - 2022

Certified Medical Assistant

AMERICAN HEALTH RESOURCES
2019 - 2020

Phlebotomist/ Certified Medical Assistant

PathGroup- Dr. Summer’s
2018 - 2019

Associate of Science - Certified Medical Assistant

Virginia College
LaQuietta Emmitt