LaQuilla Dantzler
Detroit,MI
Summary
Astute Customer Service Representative offering polished communication skills. Brings excellent organizational skills and over 5 years of job experience. Self-motivated and true team player.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
T.O.P Marketing Group
Detroit, MI
01.2016 - 02.2020
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Recommended products to customers, thoroughly explaining details.
Front Desk Receptionist
360 Marketing
Columbus Grove, OH
04.2013 - 03.2016
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Monitored office supplies by checking inventory and placing orders.
- Entered customer data into room system and updated information when patrons changed rooms.
Education
High School Diploma -
Osborn High School
Detroit, MISkills
- Courteous with Strong Service Mindset
- Data Entry and Maintenance
- POS Systems and Ordering Platforms
- Multitasking and Prioritization
Timeline
Customer Service Representative
T.O.P Marketing Group
01.2016 - 02.2020
Front Desk Receptionist
360 Marketing
04.2013 - 03.2016
High School Diploma -
Osborn High School
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