Laquisha Pierson
Altamonte Springs,USA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Lead driver
Universal Studios Florida
06.2022 - Current
- Drives shuttle bus ensuring the proper use of safety practices and procedures.
- Makes appropriate radios calls.
- Follows schedule/ pattern for appropriate routes ensuring timely service.
- Loads and unloads passengers while providing exceptional Guest Service to Team Members.
- Screens passengers discreetly for special accommodations and provides appropriate information and or assistance.
- Cleans bus and bus stops, inspects bus for service issues, monitors stops and bus equipment throughout the day and reports to appropriate contact daily.
- Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and Team Member involvement activities.
- Conducted thorough pre-and post-trip inspections to identify any potential issues and ensure safe operation of the vehicle.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Driver Helper/ Receptionist
JJS Waste and Recycling
11.2019 - 05.2021
- Collect solid waste, recycle, yard waste and bulk items, storing trucks and equipment safely, maintaining pick-up records, performing truck cleaning, reporting repair requirements, identifying malfunctions, and following a scheduled route.
- Effectively maintain and retain existing customers by proactively reaching out to existing customers daily.
Curotto Can/ Rear Load Driver
Waste Pro USA
12.2018 - 11.2019
- Collect solid waste, recycle, yard waste and bulk items, storing trucks and equipment safely, maintaining pick-up records, performing truck cleaning, reporting repair requirements, identifying malfunctions, and following a scheduled route.
- Completed accurate paperwork for regulatory compliance and efficient recordkeeping.
Team Captain/Backlot Bistro
Universal Studios
12.2015 - 01.2017
- Challenged teammates to get better and work harder by constructively confronting negativity, pessimism and laziness.
- Acted as positive role model to set tone for program and enhanced leadership credibility with teammates and coaches.
- Liaised with head coach to discuss collective insights on chemistry, focus and mindset and worked together to co-lead team.
- Provides work direction to Team Members to ensure Standard Operating Procedures are upheld and all equipment is operated within the appropriate safety guidelines.
Service Associate
Ace Cash Express
12.2012 - 12.2015
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Managed customer issues and enhanced satisfaction by matching optimal solutions to individual customer needs.
- Provided accurate answers and solutions to customer concerns, inquiries and complaints.
- Unloaded, loaded, and stocked merchandise.
- Supervises and supports all facets of the location's daily operation. Maintains the daily break schedule and adjusts as needed. Assists with and oversees stock functions, including maintaining the sales floor and checking in vendors.
- Performs operational duties to include but not limited to: opening and closing store, issuing starting banks.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Housekeeping
Ramada Inn
02.2012 - 12.2012
- Verified proper posting and good condition of sanitation and housekeeping signage as indicated by company policy, industry standards and regulatory requirements.
- Designed all housekeeping policies and procedures according to required standards and scheduled all rotational duties for staff.
- Communicated problems regarding guest rooms to housekeeping services and maintenance personnel.
- Disinfecting toilets, sinks, and urinals
- Surface cleaning (such as baseboards, walls, glass, etc.)
- Maintaining exterior and interior cleanliness of waste receptacles
- Supports recycling initiatives through collection, sorting, processing, and baling efforts
- Dusting (such as vents, lights, stalls, etc.)
- Preparing and refilling chemical bottles
- Accurately completing daily logs
- Stocking cleaning supplies, paper products, etc.
Education
Associate of Science AS - Fire Science Technology
Valencia College
Orlando, FL03.2026
Associate - Business
City College
Altamonte Springs, FL06.2019
Skills
- Commercial driving
- Efficient multitasking
- Leadership
- Time management
- Delivery planning
- Adaptable Decision-making
- Professionalism and punctuality
- POS system
- Cash-handling procedures
- Transaction processing
Certification
- CDL B, Present
- Passenger Endorsement, Present
- Forklift Certification, 04/30/27
- OSHA forklift certification course, Present
- CPR Certification, Present
Timeline
Lead driver
Universal Studios Florida
06.2022 - Current
Driver Helper/ Receptionist
JJS Waste and Recycling
11.2019 - 05.2021
Curotto Can/ Rear Load Driver
Waste Pro USA
12.2018 - 11.2019
Team Captain/Backlot Bistro
Universal Studios
12.2015 - 01.2017
Service Associate
Ace Cash Express
12.2012 - 12.2015
Housekeeping
Ramada Inn
02.2012 - 12.2012
Associate of Science AS - Fire Science Technology
Valencia College
Associate - Business
City College
Similar Profiles
Philip OrtizPhilip Ortiz
Epic Universe Commissioning at Universal Studios FloridaEpic Universe Commissioning at Universal Studios Florida
Ronnie PerezRonnie Perez
Chef Assistant Catering/ Banquets at Universal Studios FloridaChef Assistant Catering/ Banquets at Universal Studios Florida
Brayde WolfeBrayde Wolfe
Server/Bartender at Universal Studios FloridaServer/Bartender at Universal Studios Florida
Jeff PrechterJeff Prechter
Area Business Manager- Rare Disease Southeast US-Pfizer at INIZIO ENGAGEArea Business Manager- Rare Disease Southeast US-Pfizer at INIZIO ENGAGE
Lismarie MooreLismarie Moore
Financial Service Assistant at AmscotFinancial Service Assistant at Amscot