Laquisha Sylvester
New Orleans,LA
Summary
Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance.
Overview
3
3
years of professional experience
Work History
Supply Tech
University Medical Center
11.2023 - 05.2024
- Monitored and replenished tools and reagents to enable smoother workflows and eliminate delays.
- Trained junior staff members in proper supply chain practices, enhancing their knowledge base and skill set for greater contributions to the team''s success.
- Determined causes of discrepancies to make appropriate adjustments to correct inventory records and documents.
- Posted supply status and receipt information to update activity register.
- Used identification tags, stamps and electronic marking tools to mark stock items.
- Implemented risk management strategies within the procurement process, protecting the organization from potential disruptions or delays in the supply of critical materials.
Postal Carrier
United Postal Services
03.2021 - 07.2023
- Efficiently managed high volumes of mail during holiday seasons, ensuring all packages were delivered on time despite increased workload.
- Provided exceptional customer service by answering inquiries and addressing concerns professionally and courteously.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Ensured proper handling of fragile packages, resulting in reduced damage claims from customers.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Continuously updated knowledge of postal regulations and best practices through ongoing training and professional development opportunities.
- Assisted customers in understanding postal services offered, helping them select the best options for their mailing needs.
- Delivered registered and certified mail items with care, ensuring proper documentation was obtained upon receipt from recipients.
- Increased mail delivery efficiency by accurately sorting and organizing mail according to assigned routes.
Education
Phlebotomist Tech - Phlebotomy
Clinical Links
New Orleans, LA04.2024
High School Diploma -
L.E. Rabouin High School
New Orleans, LA05.2009
Skills
- Order of draw
- Patient Care
- Specimen handling
- Sample and specimen collection
- Butterfly needle technique
- HIPAA Compliance
- Patient confidentiality
- Venipuncture Expertise
- Communication abilities
- Specimen labeling procedures
Timeline
Supply Tech
University Medical Center
11.2023 - 05.2024
Postal Carrier
United Postal Services
03.2021 - 07.2023
Phlebotomist Tech - Phlebotomy
Clinical Links
High School Diploma -
L.E. Rabouin High School