Patricia Potts

Sherman,TX

Summary

Dedicated Medical Assistant with extensive experience at Total Men’s Primary Care, excelling in patient care and specimen handling. Proficient in venipuncture and vital signs monitoring, I enhanced patient experiences through compassionate communication and meticulous attention to detail, ensuring accurate specimen tracking and adherence to infection control protocols.

Professional and prepared Medical Records Clerk with comprehensive experience in managing patient records. Strong focus on team collaboration and delivering accurate, organized medical documentation. Highly adaptable, ensuring compliance with regulatory standards and maintaining confidentiality. Reliable and responsive to evolving needs of healthcare environment.

Overview

years of professional experience

Certification

Work History

Medical Records / Inventory Supply Clerk

Beacon Hill Skilled Nursing Facility

Denison, TX

- Current

Organized and maintained electronic and physical medical records in compliance with healthcare regulations.
Processed patient information requests quickly, ensuring timely access to medical records for healthcare providers.
Updated and verified patient data within hospital information systems, enhancing accuracy of medical documentation.
Collaborated with healthcare staff to streamline record retrieval processes, improving workflow efficiency in patient care.
Maintained patient confidence by keeping patient records information confidential.
Uploaded physician progress notes, history, and physicals into electronic medical records.
Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
Managed inventory of office supplies specific to the Medical Records Department, ordering additional materials as needed.
Expedited processing times for record requests by efficiently locating, copying, and delivering requested files within established deadlines.
Gathered patient information by collecting demographic information from variety of sources.
Assisted in maintaining HIPAA compliance through proper handling, storage, and disposal of sensitive information.
Utilized inventory management software to track product movements and maintain accurate records.
Collaborated with cross-functional teams to optimize order fulfillment processes and enhance customer satisfaction.
Improved inventory accuracy by conducting regular audits and implementing an efficient tracking system.
Performed data entry and completed proper paperwork.
Created a cycle counting program to maintain accurate inventory records without disrupting daily operations.

Medical Assistant

Total Men’s Primary Care

Allen, TX

09.2020 - 02.2025

Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained patient vital signs such as blood pressure and weight , medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Enhanced patient experience through compassionate care and communication during blood draw procedures.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Tracked collected specimens by initialing, dating, and noting times of collection.
Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
Completed proper sanitation and cleaning of equipment and work areas between patients.

Education

Certificate - Phlebotomy & Medical Assistant

Grayson County College

Denison, TX

05.2022

Skills

Patient scheduling
Customer service
Venipuncture
Order of draw
Patient care
Specimen handling
Sample and specimen collection
Butterfly needle technique
Capillary puncture
EMR / EHR
Data entry and collection
Vital signs monitoring
Attention to detail
Patient preparation
Specimen labeling procedures

Computer literacy
Time management
HIPAA compliance
Microsoft office
Paperwork processing
Medical records management
Medical office administration
Filing systems and procedures
Inventory coordination
Managed care
Filing procedures
Information retrieval
Patient data collection
Microsoft Excel

Certification

Certified Phlebotomist

Certified Medical Assistant

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