Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
LaQuisha Wise

LaQuisha Wise

Houston,TX

Summary

Dynamic and results-driven professional with extensive experience in the food service industry, notably at McDonald's. Proven ability in customer service and cooking, enhancing satisfaction through effective team management and training. Recognized for maintaining high standards of cleanliness and organization, ensuring compliance with health regulations while delivering quality meals under pressure.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Cook

Sonderbloom LLC
01.2019 - Current
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Shift Manager/Key Holder

KFC
09.2017 - 01.2020
  • Trained new employees on company policies, procedures, and job-specific tasks to ensure their success in the role.
  • Oversaw cash handling procedures, maintaining accurate records of transactions and preventing discrepancies.
  • Delegated tasks effectively among team members based on their strengths and skill sets leading to greater productivity levels.
  • Maintained store cleanliness throughout the day to create a welcoming atmosphere for both customers and staff members alike.

Manager

McDonald's
12.2008 - 08.2017
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Head Cashier

Shell Gas Station
03.2003 - 06.2009
  • Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
  • Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.

Education

N/A

BOOKER T. WASHINGTON
4204 YALE ST.
05-1998

Skills

  • Customer service
  • Cooking
  • Cleaning and organization
  • Food handling

Certification

  • Certified FOOD HANDLER

Timeline

Cook

Sonderbloom LLC
01.2019 - Current

Shift Manager/Key Holder

KFC
09.2017 - 01.2020

Manager

McDonald's
12.2008 - 08.2017

Head Cashier

Shell Gas Station
03.2003 - 06.2009

N/A

BOOKER T. WASHINGTON

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