LAQUITA DAY
Jackson,MS
Summary
Detail-oriented professional with experience distribution, and administrative support. Skilled in customer service, and maintaining accurate records. Committed to efficient operations and timely, accurate service.
Passionate about customer service with background in supporting customers in high-paced environments. In previous roles, excelled at handling customer inquiries and resolving issues efficiently, always prioritizing client satisfaction. Strengths include problem-solving skills, effective communication abilities, and adaptability to varied situations. Made significant impact by consistently improving customer service protocols, leading to increased satisfaction rates.
Overview
18
18
years of professional experience
Work History
Customer Service Associate
Aqua Day Spa
Ridgeland, MS
04.2015 - 03.2026
- Provide excellent customer service by assisting clients with scheduling and service needs
- Maintain organized and clean work areas to support efficient daily operations
- Perform administrative duties including record keeping and coordinating services
- Manage laundry and sanitation processes with strong attention to detail
- Assist with organizing and distributing materials to appropriate areas
- Assisted clients with scheduling appointments and managing service preferences.
- Handled customer inquiries and resolved issues with professionalism and care.
Sales Associate / Cashier
Stein Mart
Jackson, MS
01.2008 - 01.2018
- Delivered high-quality customer service in a fast-paced retail environment
- Processed transactions accurately and handled cash responsibilities
- Assisted with shipping and receiving, including organizing and distributing inventory
- Unboxed merchandise and ensured proper placement on the sales floor
- Maintained clean, organized, and efficient workspaces
- Assisted customers with product selections and provided excellent service.
- Maintained accurate inventory levels through regular stock checks.
Education
Diploma -
Lanier High School
Associate Degree -
Holmes Community College
Skills
- Customer relationship management
- Shipping & Receiving
- Postage Handling
- Tracking & Record Keeping
- Inventory Management
- Data Entry
- Cash Handling
- Customer Service
- Communication
- Attention to Detail
- Time Management
- Organization
- Teamwork
- Reliability
- Fast Learner
Timeline
Customer Service Associate
Aqua Day Spa
04.2015 - 03.2026
Sales Associate / Cashier
Stein Mart
01.2008 - 01.2018
Diploma -
Lanier High School
Associate Degree -
Holmes Community College