Greeted customers and maintained great customer service.
Managed cash and other forms of payment.
Made sure the process of scanning and bagging was efficient.
Wheelchair Agent
Prospect Airport Services
Salt Lake City, Utah
03.2025 - 11.2025
Provided many services to travelers who were in need of mobility assistance.
Handled luggage at Delta's baggage office which required being on my feet at all times and handling heavy bags.
Assisted travelers with boarding processes, ensuring timely transitions between gates.
Collaborated with team members to optimize workflow during peak travel times.
Assisted in training new wheelchair agents, sharing expertise on best practices for handling equipment safely and providing exemplary customer service.