Lara Castillo
Benbrook,Texas
Summary
Proactive leader driven by a passion to help others succeed and provide extraordinary customer service. I am in search of a company that actively supports continuous learning and will allow me to expand my skillset within my position.
Overview
3
3
years of professional experience
Work History
Shift Leader/Manager in Training
Tropical Smoothie Café
Forney, Texas
05.2021 - 12.2021
- Kept employees operating productively and working on task to meet business and customer needs.
- Trained and mentored new employees to maximize team performance.
- Exercised composure under pressure and in escalated customer service scenarios.
- Oversaw quality compliance with company standards for food and services.
- Tracked receipts, employee hours and inventory movements.
- Managed schedules, accepted time off requests and found coverage for short shifts.
Personal/Administrative Assistant
The Bakery
Tyler, TX
03.2017 - 12.2019
- Coordinated pickup and delivery of goods.
- Created social media content to promote business and boost sales.
- Packaged, labeled and prepared baked goods for delivery.
- Oversaw quality assurance and ensured that company's goods adhered to food safety laws.
Education
AA - General Business
Trinity Valley Community College
Athens, TXSkills
- Analytical and Critical Thinking
- Attention to Detail
- Organization and Time Management
- Planning and Coordination
- Dependable and Responsible
- Interpersonal Communication
Interests
Since graduating, I have enjoyed traveling and exploring new places, including New York, Mexico, Philadelphia, Georgia, Chicago, Colorado, Washington, and more. My travels have allowed me to experience many different cultures through food, art and music, all of which I enjoy creating myself.
Timeline
Shift Leader/Manager in Training
Tropical Smoothie Café
05.2021 - 12.2021
Personal/Administrative Assistant
The Bakery
03.2017 - 12.2019
AA - General Business
Trinity Valley Community College
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