Facilitated timely month-end closing activities by completing accurate journal entries and account adjustments.
Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
Participated in system upgrades and process improvements aimed at increasing the efficiency of accounting operations overall.
Achieved prompt expense reimbursements for staff members by accurately verifying receipts against policy requirements before submission.
Collaborated with other accounting clerks to maintain a cohesive and supportive work environment, fostering knowledge sharing and continuous improvement efforts.
Demonstrated adaptability by learning new software tools and accounting practices, ensuring continued professional development and growth.
Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
Identified and resolved internal accounting variances, promoting data accuracy.
Maintained accounting records utilizing in-house systems.
Managed and responded to correspondence and inquiries from service providers and vendors.
Presented driver audit findings to accounting manager after reviewing GPS event results and paperwork.
Conduct research regarding missing payments to service providers.
Effectively communicated with other departments, system corrections for accurate service provider payments.
Billing Coordinator
Baileys Moving And Storage
10.2020 - 10.2021
Collaborated with cross-functional teams to ensure accurate and timely billing for all products and services provided.
Ensured compliance with relevant regulations by maintaining up-to-date knowledge of industry standards and requirements in military relocations.
Maintained strict confidentiality when handling sensitive client information, adhering privacy guidelines as required.
Maintained strict confidentiality when handling sensitive client information, adhering to privacy guidelines as required.
Established clear communication channels between departments to promote seamless coordination in all aspects of the billing process.
Answered telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
Worked with multiple departments to check proper billing information.
Hiring and Training Manager
Once Upon A Child
01.2017 - 10.2020
Increased team productivity by implementing streamlined processes and effective communication strategies.
Achieved goals by developing and executing strategic plans.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Cross-trained existing employees to maximize team agility and performance.
Maximized performance by monitoring daily activities and mentoring team members.
Onboarded new employees with training and new hire documentation.
Office and Industrial Corrdinator
Johnson's Moving And Storage
06.2017 - 10.2017
Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
Streamlined the moving process by effectively coordinating with clients, movers, and other stakeholder
Reduced client complaints by efficiently resolving issues and addressing concerns in a timely manner.
Managed move schedules for optimal efficiency, resulting in consistently meeting or exceeding deadlines.
Enhanced customer satisfaction levels by maintaining clear communication throughout the entire moving process.
Implemented an organized system to track inventory and ensure proper handling of clients'' belongings during moves.
Maintained detailed records of all moves, facilitating easy tracking of past projects and future improvements.
Conducted post-move follow-ups with clients to gather feedback and identify areas for improvement in future projects.
Developed custom move plans tailored specifically to individual client needs, leading to increased customer satisfaction ratings.
Handled complex situations requiring problem-solving skills; quickly adapted strategies based on unforeseen challenges that arose during the moving process.
Implemented a system to track and manage client paperwork, ensuring all necessary documents were easily accessible and secure.
Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
Moving Coordinator
Graebel
05.2016 - 06.2016
Streamlined the moving process by effectively coordinating with clients, movers, and other stakeholders.
Reduced client complaints by efficiently resolving issues and addressing concerns in a timely manner.
Managed move schedules for optimal efficiency, resulting in consistently meeting or exceeding deadlines.
Enhanced customer satisfaction levels by maintaining clear communication throughout the entire moving process.
Maintained detailed records of all moves, facilitating easy tracking of past projects and future improvements.
Conducted post-move follow-ups with clients to gather feedback and identify areas for improvement in future projects.
Developed custom move plans tailored specifically to individual client needs, leading to increased customer satisfaction ratings.
Coordinated logistics of long-distance moves involving multiple parties or locales, optimizing timelines while minimizing disruptions for clients.
Ensured compliance with all federal transportation regulations as well as state-specific requirements when planning interstate moves.
Monitored budgets closely on each project; identified opportunities for cost savings without compromising the quality of service provided to clients.
Handled complex situations requiring problem-solving skills; quickly adapted strategies based on unforeseen challenges that arose during the moving process.
Implemented a system to track and manage client paperwork, ensuring all necessary documents were easily accessible and secure.
Worked closely with personnel, customers, and contractors to resolve problems.
Administrative Assistant
Mobile Soutions
02.2013 - 06.2015
Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Assisted coworkers and staff members with special tasks on daily basis.