Lara Horton

• Lead a team of nine Talent Acquisition Specialists and three Scouts on complex niche hiring.
• Continuously adaptable to meet the needs of our business area and support a fast changing labor market.
• Continuously focus on team development with specific SLO's and KPIs.
• Clearly set targets and goals for team achievement and providing an exceptional candidate and hiring manager experience.

• Led and managed staff of 12 analysts supporting areas within HRSS such as; Performance Support, Contact Center, ADA, Leave Team, Risk & Compliance, Mandatory Training and technology implementations.
• Organized internal audits and led efforts to determine and remedy deficiencies.
• Implemented three bots in partnership with ET and HR Technology
• Implemented Chatbot in partnership with ET and HR Technology
• Initiated migration from Siebel to Salesforce

Workforce planning and Talent Management consultation to leadership in Administrative Services, Law Department and Air Transportation. Primary HRBP executed a complex transformation in partnership with Administrative Services senior leadership.

• Led a team of ten Agency Career Track Specialists with a territory of 18 states on the selection and placement of State Farm agents. Established strong partnerships with Agency leadership in multiple market areas, with specific alignment to Western and West Central.
• Delivered results in a goal driven team based on Agency Scorecard hiring needs with quality candidates.

Supervised a team of contact center specialists responding to employee inquiries related to HR Policy, Time card, Time Away, Performance, Open Door, Learning & Training and Benefits. Implemented EOM principles, hosted daily huddles, utilized metrics to decrease handle time and created a positive work environment.

Leadership Development Associate for a contact center team in HRSC.

• Specialty/Niche recruiter focused on Tech, Law Department, Investments, Financial Operations, Agency, Executive and complex confidential hires.
• Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
• Advertised job opportunities on social media platforms and job boards.
• Coordinated schedules to arrange management interviews with applicants.
• Developed recruiting strategies to identify qualified candidates and build network.
• Collaborated with hiring managers to understand job requirements and expectations.

• Assisted with onboarding and orientation of new hires to expedite acclimatization process.
• Coordinated schedules to arrange management interviews with applicants.
• Developed recruiting strategies to identify qualified candidates and build network.
• Operated and maintained applicant tracking and candidate management systems.