Talent development professional with proven track record of designing and executing impactful training programs. Known for strong focus on team collaboration and achieving measurable results. Reliable and adaptable with expertise in instructional design and employee engagement.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Talent Development Specialist II
Generali Global Assistance
Pembroke Pines, FL
04.2025 - Current
Partner with stakeholders to identify skill gaps and develop targeted learning initiatives aligned with business needs.
Design and facilitate training programs to enhance employee skills and performance.
Deliver engaging training sessions for the Supervisor Development Program, equipping new supervisors and high-potential employees with core leadership and management competencies.
Design and facilitate an eight-week public speaking program for organization-wide participation, addressing a critical need for improved communication and presentation skills among colleagues.
Facilitate New Hire Culture Orientation, reinforcing organizational values, expectations, and employee engagement from onboarding onward.
Talent Development Specialist
Generali Global Assistance
Pembroke Pines, FL
04.2024 - 04.2025
Designed and implemented talent development programs aligned with organizational goals.
Facilitated training sessions to enhance employee skills and knowledge retention.
Collaborated with leadership to identify skill gaps and recommend targeted training solutions.
Evaluated effectiveness of training initiatives through feedback and performance assessments.
Human Resources Coordinator
Luxury Rentals Miami Beach
Miami Beach, FL
09.2023 - 03.2024
Assist with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
Complete employee employment verifications and unemployment paperwork prior to hire or termination.
Support HR functions with emphasis on record keeping, data entry, and general HR tasks.
Maintain human resources information system and keep employee files up to date and accurate.
Complete background and reference checks to facilitate hiring and onboarding of employees.
Conduct new employee onboarding and provide ongoing orientation training.
Organizational Development Manager
Trion Group, A Marsh & McLennan Agency
Conshohocken, PA
04.2021 - 12.2022
Led the transition of an in-person learning & development program to a virtual program providing seamless access to internal and external expertise.
Initiated the effort to implement succession planning and developed first of its kind Emerging Leaders Program.
Identify companywide learning needs to design and develop tailored development programs.
Maintain Learning Management System to manage, track and document internal and external training efforts to ensure continued growth and success.
Manage Organizational Learning budget and identify opportunities to reduce overhead and cost.
Strategize with Department Managers and Supervisors to coach and oversee the professional development of employees.
Organizational Development Specialist
Trion Group, A Marsh & McLennan Agency
Conshohocken, PA
01.2019 - 04.2021
Led effort to enhance Learning & Development program, ultimately increasing employee engagement by 70%.
Provided Learning Management System administration including course creation, revision of content and employee registration.
Identified learning and development needs for the company through focus groups and needs assessments.
Designed and managed the Trion Internship program and the performance review process.
Managed communications related to learning & development and performance management.
Organizational Development Administrator
Trion Group, A Marsh & McLennan Agency
Conshohocken, PA
06.2017 - 01.2019
Provided Halogen Performance Review System administration and training for all Trion colleagues.
Created bi-weekly program participant feedback summaries for all Learning and Development, and Internship Programs.
Coordinated logistics for Learning & Development Programs, New Hire Orientation Program, Internship Program and Compliance Programs.
Created communication assets for Learning & Development Programs, New Hire Orientation Program, Compliance Programs, and Internship Programs.
Tracked and reported all Organizational Development expenses for Learning & Development Programs, New Hire Orientation Programs and Internship Programs.
Administrative Assistant
Berg Advisors
Villanova, PA
03.2017 - 06.2017
Assisted the CEO and managing partner of the company with general office duties, including correspondence, spreadsheets, presentations, scheduling meetings, conducting banking transactions, maintaining calendars, preparing mass emails, and maintaining supplies.
Human Resources Administrative Assistant
UGI Corporation
King of Prussia, PA
01.2017 - 03.2017
Provided administrative support to the UGI HR Department, including creating, organizing, and maintaining departmental files and records, employee files, payroll records, compliance statements, cost center and budget binders.
Planned, organized, and scheduled meetings, interviews, orientations, and events.
Reviewed and reconciled time sheet submissions.
Office Administrator
HD View 360
Miami, FL
03.2016 - 11.2016
Coordinated and monitored office operations including expense reports, budgets, filing systems, and expense reimbursements.
Office Administrator
Mitchells Sand Castles & Forty Fifteen Resorts
Sanibel, FL
01.2011 - 02.2016
Various office duties including guest registration, resolving service-related issues, and enhancing guest experience.
Education
Bachelor of Arts - English Literature And Communications
Florida State University
Tallahassee, FL
12.2008
Skills
Training facilitation (virtual and in-person)
Organizational development
Performance management
Instructional design & curriculum development
Onboarding & culture orientation
Leadership and supervisor development programs
Workshop design and delivery
Group facilitation and coaching
Workday
Paycom
Cornerstone OnDemand
Salesforce / Appinium
Learning management systems (LMS) administration
Reporting and system-based learning tracking
Microsoft Office (Excel, PowerPoint, Word)
Microsoft Teams
SharePoint
Canva
Virtual facilitation tools (Zoom / Teams delivery environments)
Problem-solving
Organizational skills
Solution-oriented mindset
Cross-functional collaboration
Communication and facilitation
Needs assessment and skills gap analysis
Learning evaluation and continuous improvement
Certification
ATD Instructional Design Training - October 2024
Timeline
Talent Development Specialist II
Generali Global Assistance
04.2025 - Current
Talent Development Specialist
Generali Global Assistance
04.2024 - 04.2025
Human Resources Coordinator
Luxury Rentals Miami Beach
09.2023 - 03.2024
Organizational Development Manager
Trion Group, A Marsh & McLennan Agency
04.2021 - 12.2022
Organizational Development Specialist
Trion Group, A Marsh & McLennan Agency
01.2019 - 04.2021
Organizational Development Administrator
Trion Group, A Marsh & McLennan Agency
06.2017 - 01.2019
Administrative Assistant
Berg Advisors
03.2017 - 06.2017
Human Resources Administrative Assistant
UGI Corporation
01.2017 - 03.2017
Office Administrator
HD View 360
03.2016 - 11.2016
Office Administrator
Mitchells Sand Castles & Forty Fifteen Resorts
01.2011 - 02.2016
Bachelor of Arts - English Literature And Communications
Human Resources Development Training Specialist at Department of Veterans AffairsHuman Resources Development Training Specialist at Department of Veterans Affairs