Lara Mahmoud
Allen,TX
Summary
Skilled optometric technician with a background in providing high-quality patient care, conducting vision tests, and maintaining sophisticated optometry equipment. Strengths include strong communication skills, the ability to work well under pressure, and adaptability in fast-paced environments. Previous roles have brought about improved office efficiency and heightened patient satisfaction through proactive problem-solving skills.
Overview
7
7
years of professional experience
Work History
Optometric Technician & Content Designer
EyeMax Family Vision
Frisco, TX
03.2023 - Current
- Cross-train staff to enhance operational flexibility, and ensure high-quality patient care and service.
- Support employee relations by fostering open communication, addressing concerns promptly, and promoting a positive, professional work environment.
- Implemented design execution for marketing content for Eyemax, including written material, videos, and graphics, contributing to increased brand visibility and customer engagement.
- Detail-oriented and committed to providing exceptional eye care as part of a dynamic optometric team.
- Greet and assist patients professionally, ensuring a welcoming environment, and addressing patient needs promptly, including accommodating individuals with disabilities.
- Provide front desk support by greeting patients, answering phone calls with professional etiquette, scheduling appointments, and responding to inquiries with a customer-focused approach.
- Demonstrate strong communication skills, actively listening to patients, and providing clear explanations regarding services, procedures, and optical products.
Optometric Technician
My Eye Dr
Houston, TX
09.2021 - 07.2022
- Assisted the Doctor of Optometry by preparing patients
- Conducting preliminary testing
- Documenting medical history
- Performing visual screenings prior to examination
Group Leader
Fort Bend ISD Extended Learning
Sugarland, TX
08.2018 - 08.2021
- Developed and led enrichment clubs for school-age students, fostering academic, physical, and social skills in an inclusive after-school environment
Education
Bachelor of Science - Biology, Chemistry
University of North Texas
Denton, TX12.2023
Skills
- Content creation
- Creative
- Marketing strategy
- Effective problem solving
- Building and maintaining key relationships
- Team collaboration
- Problem-solving
- Client Services
Timeline
Optometric Technician & Content Designer
EyeMax Family Vision
03.2023 - Current
Optometric Technician
My Eye Dr
09.2021 - 07.2022
Group Leader
Fort Bend ISD Extended Learning
08.2018 - 08.2021
Bachelor of Science - Biology, Chemistry
University of North Texas
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