Lara Rao
Philadelphia,PA
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
4
4
years of professional experience
Work History
Server
CCG Uptown Beer Garden
Philadelphia, PA
05.2024 - Current
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Maintained records of transactions made during shift as required by law or company policy.
Merch Sales Associate
Made Hoops
Bronx, NY
04.2024 - Current
- Delegating MADE Hoops merchandise at AAU event across nation
- Enforced clean environment and collaborated with customers
- Controlled organizing products and presentation at 10+ locations
- Enhanced sale and interpersonal skills developed through customer service
- Conducted 9 grand in sales mechanise in 2 days
Server
Sueno
Philadelphia, PA
03.2024 - Current
- Sustaining positive attitude.Fostered to customer's needs in a friendly manner
- Coordinated customer service by answering 10+ calls per day
- Taking and delivering orders accurately and efficiently
- Accomplished 2 days of training then started taking own shifts
Server and Hostess
Two Stones Pub
Kennett Square, PA
05.2020 - 01.2024
- Tended to customer's needs in a friendly welcoming manner
- Enforced customer service delivering orders accurately and coordinated
- Addressing 20+ guests at time
- Accomplished server of the Month for 3 months
- Promoted from host to server by consistent positive customer feedback
Education
BBA - Human Resources Management, Psychology Minor
Temple University, Fox Business School
Philadelphia, PA05.2026
High School Diploma -
Kennett High School
06.2022
Accomplishing Human Resource Management And Psychology Courses -
Temple University
Philadelphia, PASkills
- Customer service, Restaurant experience, Communication
- Skills, Time management, Guest services, Sales, Cash
- Handling, Organizational skills, Inventory control
Accomplishments
- Societies/Clubs
- Club memberships: Students Against Sexual Assault, Temple Girls Lacrosse Club, and Psychology Major
- Association
- VOLUNTEER EXPERIENCE
- Directed at various food banks to gain a more comprehensive understanding of poverty in Wilmington
- Delaware
- Organizing food and essential resources in building
- Directed dog shelter visit for fellow Temple Students.
Timeline
Server
CCG Uptown Beer Garden
05.2024 - Current
Merch Sales Associate
Made Hoops
04.2024 - Current
Server
Sueno
03.2024 - Current
Server and Hostess
Two Stones Pub
05.2020 - 01.2024
BBA - Human Resources Management, Psychology Minor
Temple University, Fox Business School
High School Diploma -
Kennett High School
Accomplishing Human Resource Management And Psychology Courses -
Temple University
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