Lara Steffen
Prescott,WA
Summary
Ambitious professional with many years of invaluable work experience. I am eager to secure an opportunity in which reliability, excellent work ethic, positive attitude, commitment to quality and upbeat team player are highly valued.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Supervisor/Sales Audit/Payroll & Many Other Rolls
Costco Wholesale Corp
Seattle, WA
04.1997 - 02.2023
- Monitored employee productivity to provide constructive feedback and coaching.
- Provided ongoing training to address staff needs.
- Established and enforced clear goals to keep employees working collaboratively.
- Responded to customer questions regarding products, prices and availability.
- Resolved customer complaints.
- Identified and corrected performance and personnel issues to reduce impact to business operations.
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
- Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
- Maintained positive working relationship with fellow staff and management.
- Identified needs of customers promptly and efficiently.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Assessed company operations for compliance with safety standards.
- City and School Representative for Costco in East Wenatchee. I was scheduled twice a week to help young students advance with their reading skills.
Education
Basic Law Enforcement Reserve Certification
WA State Criminal Justice Training Commission
Monroe Police Department, Monroe, WA06.2002
Cosmetology
Gene Juarez Academy North Seattle
Shoreline, WA06.1995
Environmental Horticulture
Lake Washington Technical Academy
Kirkland, WA06.1989
Communication/Office Skills
Bellevue Community College
Bellevue, WA06.1988
Inglemoor High School
Kenmore, WA06.1986
Some College (No Degree) -
Western Washington University
Bellingham, WASkills
- Experience in Leadership
- Computer Skills
- Active Listening
- Organizational Skills
- Critical Thinking
- Good Work Ethic
- Reliable & Trustworthy
- Friendly, Positive Attitude
- People Skills
- Flexible Schedule
- Team Management
- Team Building
- Customer Service
- Problem Resolution
- Supervision & Leadership
- Training & Development
- Conflict Resolution
Certification
- Certificate in Environmental Horticulture from Lake Washington Technical College
- Washington State licensed Pesticide applicator.
- Certificate from Washington State Criminal Justice training Commission as a 'Reserve' Law Enforcement officer.
- Washington State license of Cosmetology
Extra's
- Was a Reserve Police Officer for Brier Police Department.
- Have a valid Cosmetology license.
- Avid Gardener.
- Enjoy Comedy- enjoy a good laugh.
- At age 20 I moved to Switzerland on a work Visa.
- Love animals.
- A Mom to a terrific son.
Timeline
Supervisor/Sales Audit/Payroll & Many Other Rolls
Costco Wholesale Corp
04.1997 - 02.2023
Basic Law Enforcement Reserve Certification
WA State Criminal Justice Training Commission
Cosmetology
Gene Juarez Academy North Seattle
Environmental Horticulture
Lake Washington Technical Academy
Communication/Office Skills
Bellevue Community College
Inglemoor High School
Some College (No Degree) -
Western Washington University