Summary
Overview
Work History
Education
Skills
Professionalmemberships
Timeline
Generic

Lara Wood

Boone,NC

Summary

Success-oriented professional with strong communication and interpersonal skills seen through field experience. Have a strong ability to lead projects and follow through with instructions. Experience with animals and the people that follow them.

Overview

4
4
years of professional experience

Work History

Lead CSR

Watauga Veterinary Hospital
Boone, NC
03.2025 - Current
  • Managed customer inquiries through phone and email communications.
  • Trained new team members on company policies and procedures.
  • Monitored service quality to uphold company standards and best practices.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Server

Tuckers Cafe
Boone, NC
12.2021 - 08.2025
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Provided efficient and courteous food service to guests.
  • Implemented feedback from customers to improve service quality and menu offerings.

Animal Caretaker

South Florida Wildlife Center
Fort Lauderdale, FL
05.2022 - 07.2022
  • Administered medications and treatments as prescribed by veterinarians.
  • Fed and watered animals in care, following special diets and regular medication administration schedules.
  • Provides enrichment activities for animals in their care.

Education

Bachelor of Science - Biology: Concentration in Biology, Ecology, Evolution, And Environmental Science

Appalachian State University
Boone
12-2024

Skills

  • Task prioritization
  • Good Telephone Etiquette
  • Calm under pressure
  • Social perceptiveness
  • Relationship building
  • Research
  • Training & Development
  • Organizational skills

Professionalmemberships

  • Sigma Kappa Chapter Beta Alpha, 08/20/20, present, Engaged in service projects for various foundations and managed safety for social events

Timeline

Lead CSR

Watauga Veterinary Hospital
03.2025 - Current

Animal Caretaker

South Florida Wildlife Center
05.2022 - 07.2022

Server

Tuckers Cafe
12.2021 - 08.2025

Bachelor of Science - Biology: Concentration in Biology, Ecology, Evolution, And Environmental Science

Appalachian State University

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