LARAE ROSS

LowPrice Guns

Bellevue , WA

01.2018 - 06.2023

Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Handled scheduling and managed timely and effective allocation of resources and calendars.
Created spreadsheets in Excel to track data such as vacation requests, sick days .
Supervised staff members, organized schedules and delegated tasks.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Automated office operations for managing client correspondence, payment schedules and data communications.
Interviewed prospective employees and provided input.
Ordered supplies and equipment to maintain adequate inventory levels.
Reviewed files and records to obtain information and respond to requests.
Ensured compliance with applicable laws and federal laws.
Maintained filing system for records, correspondence and other documents.
Implemented and maintained company protocols to facilitate smooth daily activities.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Reviewed completed work to verify consistency, quality and conformance.
Completed day-to-day duties accurately and efficiently.
Identified needs of customers promptly and efficiently.