Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

LaRajanae Johnson

Cleveland,OH

Summary

Certified Medical Billing & Coding professional seeking professional development opportunities. Motivated team member with a strong desire to assist others. Highly recommended for exceptional customer service skills. Possesses extensive knowledge of financial software and demonstrates strong analytical and quantitative abilities. Resourceful and experienced worker with expertise in customer service, coordination, and file management. Detail-oriented team player with exceptional organizational skills, capable of handling multiple projects simultaneously with a high level of accuracy. Equipped with strong problem-solving abilities, always eager to learn and possess excellent communication skills. Poised to contribute to team success and achieve positive results. Dedicated and enthusiastic, ready to tackle new challenges and advance organizational objectives.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Administrative Assistant II

Cleveland Clinic
05.2024 - Current
    • DocuSign & faxes
    • Enhanced office environment, organizing spaces for better workflow and employee comfort.
    • Entered data and completed other clerical tasks.
    • Managed taking messages and email correspondence
    • Managed paper and electronic filing systems by routing various documents, and managing incoming and outgoing mail.
    • Handled complex insurance pre-authorization processes accurately, enabling timely delivery of necessary medical services
    • Answered multi-line phone system, routing calls, delivering messages to staff.

Patient Service Representative

Relate Care
10.2022 - 02.2024

    • Managed patient registration process, confirming data accuracy and completeness.
    • Filed and maintained patient records in accordance with HIPAA regulations.
    • Working with Epic system & MyChart
    • Verified insurance eligibility and coverage for patients.
    • Handled complex insurance pre-authorization processes accurately, enabling timely delivery of necessary medical services.
    • Answered incoming calls, scheduled appointments and filed medical records.

ATE support & lead

TEKsystems
04.2020 - 05.2022
    • Working with Cadence & helping providers with Epic system updates
    • Increased staff proficiency with Epic systems through customized training programs and ongoing support
    • Skilled at working independently and collaboratively in a team environment.
    • Used critical thinking to break down problems, evaluate solutions and make decisions.

Epic Consultant

Santa Rosa
03.2018 - 02.2020
    • Working with Cadence & helping providers with Epic system updates
    • Used critical thinking to break down problems, evaluate solutions and make decisions
    • Increased staff proficiency with Epic systems through customized training programs and ongoing support.

Education

Degree - Medical billing and coding

Valley College
Cleveland, OH
11.2021

High School Diploma -

Cleveland Heights High School
Cleveland Heights
06-2016

Skills

  • ICD-9 Coding
  • ICD-10 Coding
  • Detail-Oriented Data Management
  • Medical Documentation Expertise
  • Medical Office Experience
  • Skilled in EPIC Patient Documentation
  • Billing Administration
  • Organizational Filing Systems
  • Effective Office Management
  • Proficient in Computer Applications
  • Organized Mail Coordination
  • Filing and data archiving
  • Epic Systems Expertise
  • DocuSign Administration

Certification

Computer Networking Certificate

Timeline

Administrative Assistant II

Cleveland Clinic
05.2024 - Current

Patient Service Representative

Relate Care
10.2022 - 02.2024

ATE support & lead

TEKsystems
04.2020 - 05.2022

Epic Consultant

Santa Rosa
03.2018 - 02.2020

Degree - Medical billing and coding

Valley College

High School Diploma -

Cleveland Heights High School
LaRajanae Johnson