LaRajanae Johnson
Cleveland,OH
Summary
Certified Medical Billing & Coding professional seeking professional development opportunities. Motivated team member with a strong desire to assist others. Highly recommended for exceptional customer service skills. Possesses extensive knowledge of financial software and demonstrates strong analytical and quantitative abilities. Resourceful and experienced worker with expertise in customer service, coordination, and file management. Detail-oriented team player with exceptional organizational skills, capable of handling multiple projects simultaneously with a high level of accuracy. Equipped with strong problem-solving abilities, always eager to learn and possess excellent communication skills. Poised to contribute to team success and achieve positive results. Dedicated and enthusiastic, ready to tackle new challenges and advance organizational objectives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative Assistant II
Cleveland Clinic
05.2024 - Current
- DocuSign & faxes
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
- Entered data and completed other clerical tasks.
- Managed taking messages and email correspondence
- Managed paper and electronic filing systems by routing various documents, and managing incoming and outgoing mail.
- Handled complex insurance pre-authorization processes accurately, enabling timely delivery of necessary medical services
- Answered multi-line phone system, routing calls, delivering messages to staff.
Patient Service Representative
Relate Care
10.2022 - 02.2024
- Managed patient registration process, confirming data accuracy and completeness.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Working with Epic system & MyChart
- Verified insurance eligibility and coverage for patients.
- Handled complex insurance pre-authorization processes accurately, enabling timely delivery of necessary medical services.
- Answered incoming calls, scheduled appointments and filed medical records.
ATE support & lead
TEKsystems
04.2020 - 05.2022
- Working with Cadence & helping providers with Epic system updates
- Increased staff proficiency with Epic systems through customized training programs and ongoing support
- Skilled at working independently and collaboratively in a team environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Epic Consultant
Santa Rosa
03.2018 - 02.2020
- Working with Cadence & helping providers with Epic system updates
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Increased staff proficiency with Epic systems through customized training programs and ongoing support.
Education
Degree - Medical billing and coding
Valley College
Cleveland, OH11.2021
High School Diploma -
Cleveland Heights High School
Cleveland Heights 06-2016
Skills
- ICD-9 Coding
- ICD-10 Coding
- Detail-Oriented Data Management
- Medical Documentation Expertise
- Medical Office Experience
- Skilled in EPIC Patient Documentation
- Billing Administration
- Organizational Filing Systems
- Effective Office Management
- Proficient in Computer Applications
- Organized Mail Coordination
- Filing and data archiving
- Epic Systems Expertise
- DocuSign Administration
Certification
Computer Networking Certificate
Timeline
Administrative Assistant II
Cleveland Clinic
05.2024 - Current
Patient Service Representative
Relate Care
10.2022 - 02.2024
ATE support & lead
TEKsystems
04.2020 - 05.2022
Epic Consultant
Santa Rosa
03.2018 - 02.2020
Degree - Medical billing and coding
Valley College
High School Diploma -
Cleveland Heights High School
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